Vjo

I have sunmitted my scanned Drivers License three times and keep getting rejected. First At 200ppi. Then at 300ppi then at 600ppi.

I got this after 200 ppi:

We kindly ask you to submit a higher quality scan/photo of your document.

Please make sure that the real margins of the document you submit are clearly visible (not touching the margins of the scan) and that all the information on the document is clearly readable.

You can try changing the settings of your scanner so the contrast between the document and the background is higher, making all the real margins and corners of the document clearly visible.

You can also try placing a colored paper over the back side of the document when scanning it.

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Ok fair enough so I submitted one at 300 ppi and 600 ppi.

I get this after the latest submission at 600 ppi:

Due to the high luminosity of the scan your document does not reach our quality requirements.

We kindly ask you to submit a higher quality scan, and if that is not possible please submit a high quality photo.

Please check the examples regarding how the scan/photograph should look in Profile Settings >> Identity confirmation.

Please do not hesitate to contact us should you need additional information

Best regards!

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What is wrong with 600 ppi? High luminosity?

WHAT do I have to do? Will 1200 ppi be enough?

600 ppi is already a 2 meg file.

1200 ppi will prob be a 20 meg file.

There is nothing wrong with the 600 ppi scan. It is super clear and shows the edges.