Quote:
Originally Posted by EukerVoorn
Hi Tomas,
...
I'll e-mail you.
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EukerVoorn,
1) Yes, please do email me (nothing yet) at tomas.anderson (a-t) zombaio. com. It is much easier to know who you are, when troubleshooting this for you.
2) Stop talking about re-billing for cancelled subscription because there is not such thing. But again, if you give me a subscription id, I can have the full reason for any charge looked up for you, so please email me.
3) The problem with member sync (due to changed chmod of htpasswd) is unfortunately too common either you want to accept it or not. A member can logon to support.zombaio.com and do an automated re-sync to the script. That may be why your feedback has been ignored.
EukerVoorn, as I understand you have had bad experience with first line support for some reason, but I want to help you. And you obviously want answers so please email me.