Quote:
Originally Posted by AdultKing
I might add, this year we have spent almost six figures with AdWords on behalf of our mainstream clients and we still only get Indian call center staff to speak to for support. Most don't know what they are doing and can't escalate issues, they usually tell you to use an email contact form.
|
I've never used Facebook either, so I'm curious, is their support better? I think people tend to underestimate the importance of a company's customer support until it's too late and find themselves in trouble because of a lack there of.