Originally Posted by EukerVoorn

No you read that 100% right, thanks for understanding my French :-)
I did the weekly "compare Zombaio list to server password list" routine today and found 3 accounts still live but already removed from the server password list by Zombaio. Located those 3 accounts, all three say: cancelled (somewhere beginning of Sep), and all three were rebilled some days ago. So Zombaio billed them AFTER they cancelled their accounts AND they already removed their accounts from the password list so they can't use the accounts they're still paying for. I made screengrabs of everything. Like I said.. no point to contact Zombaio about it because they won't even bother to reply. I think they really have no clue anymore what they are doing.