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  • Sharky
    Confirmed User
    • Mar 2002
    • 4938

    #1

    Go Mojohost!

    I gotta give MojoHost Props for this great customer service:

    New Support Ticket:

    2:17:37pm - (me) Please setup this FTP, and make (XYZ changes to docroot, etc)

    2:18:15pm - (Mojo) I am setting this up now and will update you shortly when this is ready. Thanks!

    2:20:22pm - (Mojo) This has been completed (included all the details in response)

    Not even a 3 minute completion time. They must have a team of support techs standing buy to answer simple tasks like this. I know there are others on my team who have been filling in a bunch of support tickets at the same time for some software upgrades we are doing. The responses and task assignments are just as fast!

    Kudos MojoHost... and THANK YOU for the great service;-)
    Sharky
  • onedree
    So Fucking Banned
    • Nov 2005
    • 633

    #2
    And of course the OPs post is completely unscripted ...
    Pleased to see MojoHost is trying to climb that relentless hill to mimic AmeriNoc ...

    Let's applaud MojoHost's efforts everyone ...
    Last edited by onedree; 09-07-2011, 10:42 AM.

    Comment

    • Sharky
      Confirmed User
      • Mar 2002
      • 4938

      #3
      Originally posted by onedree
      And of course the OPs post is a completely unscripted ...
      Pleased to see MojoHost is trying to climb that relentless hill to mimic AmeriNoc ...

      Let's applaud MojoHost's efforts everyone ...
      Are you fucking kidding me? I know the MojoHost guys very well, but they have NEVER asked me to post anything positive about them, or even bump a thread for that matter.

      My own team was busting my balls about this post saying I was trying to get a discount or something... lol.

      But the reality of it is.. The ONLY other company I have ever heard of with response times like this is National Net. They are clearly the 800lb Guerilla of the Adult Hosting Industry, and I felt it nice to give MojoHost props where props are due.

      All of Radicalcash's servers are at MojoHost. I personally have sites/account with MojoHost, NationalNet, Webair and HostGator. I have been known to give props to NationalNet and even Webair in the past for MY DIRECT EXPERIENCES with them.

      Why does GFY have to be full of so many conspiracy theory haters these days? If I'm not tearing someone apart I must be posting a scripted spam - right?
      Sharky

      Comment

      • DamianJ
        Too lazy to set a custom title
        • Jul 2006
        • 15808

        #4
        I concur with the Sharky. I've never experienced support and tech as good as Mojo.

        I always get tickets answered in a couple of minutes. And mostly I log them as low priority.

        Comment

        • ContentPimp
          Confirmed User
          • Nov 2008
          • 3184

          #5
          They are not only good in support, they really care. I had to scale back our mojohost box, because after panda traffic went down the shitter on some of our sites. I explained to brad the situation and he helped downgrade the server so I can remain a customer for my monthly budget I can afford.
          Blog Post Writing and Reviews are **2 cents per word** & Titles and Gallery Descriptions **1 cent per word**

          We also write Pay Site Reviews, SEO and Mainstream text
          www.contentpimp.info
          Contact me on ICQ at 400792466

          Payoneer, Paxum and Paypal Accepted forms of Payment by the Pimp

          Comment

          • Brujah
            Beer Money Baron
            • Jan 2001
            • 22157

            #6
            AmeriNOC, MojoHost, and National Net are definitely the top 3 in the industry when it comes to taking care of their clients to the best of their ability.

            Comment

            • DWB
              Registered User
              • Jul 2003
              • 31779

              #7
              Mojo kicks ass. Period.

              Comment

              • Poppy
                Confirmed User
                • Apr 2002
                • 6254

                #8
                Mojo Hosting are good people who do a great job.
                VP Sales, Peak5Payments
                [email protected] Skype: consultpoppy
                In adult since 98'

                Comment

                • Rochard
                  Jägermeister Test Pilot
                  • Dec 2001
                  • 75733

                  #9
                  GO SCOOTER

                  Oh, and Brad too. LOL.
                  Herschel Savage
                  Brooklyn, NY

                  Comment

                  • Klen
                    • Aug 2006
                    • 32234

                    #10
                    I think biggest advantage of mojohost is having a pornjesus as ceo

                    Comment

                    • JFK
                      FUBAR the ORIGINATOR
                      • Jan 2002
                      • 67369

                      #11
                      Originally posted by Sharky
                      Are you fucking kidding me? I know the MojoHost guys very well, but they have NEVER asked me to post anything positive about them, or even bump a thread for that matter.

                      My own team was busting my balls about this post saying I was trying to get a discount or something... lol.

                      But the reality of it is.. The ONLY other company I have ever heard of with response times like this is National Net. They are clearly the 800lb Guerilla of the Adult Hosting Industry, and I felt it nice to give MojoHost props where props are due.

                      All of Radicalcash's servers are at MojoHost. I personally have sites/account with MojoHost, NationalNet, Webair and HostGator. I have been known to give props to NationalNet and even Webair in the past for MY DIRECT EXPERIENCES with them.

                      Why does GFY have to be full of so many conspiracy theory haters these days? If I'm not tearing someone apart I must be posting a scripted spam - right?
                      let me ask you something ? Were you trying to get a discount or something ??

                      FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX
                      For promo opps contact jfk at fubarwebmasters dot com

                      Comment

                      • Crazy Enough
                        Confirmed User
                        • Jun 2011
                        • 449

                        #12
                        No, thanks. I'm happy with DreamHost.

                        Comment

                        • Brad Mitchell
                          Confirmed User
                          • Nov 2001
                          • 9813

                          #13
                          Originally posted by onedree
                          And of course the OPs post is completely unscripted ...
                          Pleased to see MojoHost is trying to climb that relentless hill to mimic AmeriNoc ...

                          Let's applaud MojoHost's efforts everyone ...
                          Uhm, really? No... NO scripts doing auto-responses or work automagically in our ticket system. I haven't the slightest idea what you're implying with the Amerinoc comment. I'd love to hear more. LOL

                          Pat S. did Sharky's ticket:




                          Thanks for the kudos Sharky and others - the guys really enjoy pleasing clients and receiving well deserved compliments on their hard work. As usual, we're at work hard here... Back to making the donuts!

                          Brad
                          President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                          71 industry awards for hosting and professional excellence since 1999

                          Comment

                          • onedree
                            So Fucking Banned
                            • Nov 2005
                            • 633

                            #14
                            Originally posted by Brad Mitchell
                            Uhm, really? No... NO scripts doing auto-responses or work automagically in our ticket system. I haven't the slightest idea what you're implying with the Amerinoc comment. I'd love to hear more. LOL

                            Brad
                            You would love to hear more ? .. Okay if you insist ...

                            More like it ...


                            Originally posted by Sharky
                            I gotta give MojoHost Props for this great customer service:

                            New Support Ticket:

                            2:17:37pm - (me) I'm like kinda stupid ... Please setup this FTP, and make (XYZ changes to docroot, etc)

                            2:18:15pm - (Mojo) I am burning crack and having a beer at the moment .. Once I am done with this prostitute I'll mindlessly delete some of your SQL tables.

                            2:20:22pm - (Mojo) Doing the ten day old clam chowder prostitute has been completed (I will included all the smelly details at a later date)

                            Not even 3 minutes has passed and I feel like commenting sucide. They must have a team of techs standing by doing absolutely nothing.
                            (*Wondering if Brad used protection on the prostitute ?*)
                            I know there are others on my team who are fed up with these pimps!

                            Kudos MojoHost... and THANK YOU for not using lubricant;-)

                            Just another busy day at MoJo host ...

                            Love ya always
                            Deidre

                            BTW you're cute ...


                            Last edited by onedree; 09-07-2011, 12:50 PM.

                            Comment

                            • Brad Mitchell
                              Confirmed User
                              • Nov 2001
                              • 9813

                              #15
                              The guys got excited that I posted Pat's picture and so I thought it would be a great idea to put up a picture of every sys admin on shift right now :-)


                              Nitesh


                              Steve


                              Nat


                              Paul - busted checking out GFY for the first time!


                              Joe


                              Pat


                              Greg "WTF are you doing, Brad?"



                              I hope everyone has a fantastic day!

                              Sincerely,

                              Brad
                              President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                              71 industry awards for hosting and professional excellence since 1999

                              Comment

                              • onedree
                                So Fucking Banned
                                • Nov 2005
                                • 633

                                #16
                                Excellent pix guys thanks ...

                                My last one I wasn't smiling so ...

                                Comment

                                • PornoMonster
                                  Confirmed User
                                  • Mar 2003
                                  • 2257

                                  #17
                                  Greg senior admin??? Bigger office!

                                  I know he has Fixed many things for me!
                                  $6 a Month 4 Blade Razors, 4 Cartridges, Includes shipping!

                                  Domains 4 Sale CashForVideos.com - Pussy.biz - FootPorn.com - SoloMovie.com - CollegeGirlCams.com - AmateurCamGirls.com - PR3 4 Letter Domain

                                  Comment

                                  • Brad Mitchell
                                    Confirmed User
                                    • Nov 2001
                                    • 9813

                                    #18
                                    Originally posted by onedree
                                    Excellent pix guys thanks ...

                                    My last one I wasn't smiling so ...

                                    Thank you for sharing! Wow, you're beautiful! Lovely smiling face you have there!

                                    Originally posted by PornoMonster
                                    Greg senior admin??? Bigger office!

                                    I know he has Fixed many things for me!
                                    Greg's the manager of the support department... and yes, a sweet corner office to match!

                                    Brad
                                    President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                    71 industry awards for hosting and professional excellence since 1999

                                    Comment

                                    • Kenny B!
                                      Confirmed Abuser
                                      • Jun 2003
                                      • 5718

                                      #19
                                      Nice to put faces to the names of people I deal with all the time.
                                      Kenny -at- YourPaysitePartner.com
                                      Skype: kennyb514

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                                      Comment

                                      • Jimmy Nobody
                                        Confirmed User
                                        • Aug 2008
                                        • 216

                                        #20
                                        Great Service at Mojo!!! Nitesh is the man....

                                        BrazilianBucks.com and SassyAssyCash.com
                                        Promote the Hottest 100% Brazilian Solo girl on the internet Janessabrazil.com .
                                        ICQ: 380929494
                                        Email/MSN:[email protected]

                                        Comment

                                        • Dubya
                                          So Fucking Banned
                                          • Feb 2008
                                          • 1152

                                          #21
                                          Greg on welfare? Get him a new chair asap

                                          Comment

                                          • PornoMonster
                                            Confirmed User
                                            • Mar 2003
                                            • 2257

                                            #22
                                            http://www.bestbuy.com/site/Office+S...&skuId=9609852

                                            I have one like this, but it has the mesh seat also!
                                            $6 a Month 4 Blade Razors, 4 Cartridges, Includes shipping!

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                                            Comment

                                            • Deej
                                              I make pixels work
                                              • Jun 2005
                                              • 24386

                                              #23
                                              Joe needs to put down the late night and pick up some coffee

                                              Good shit as always, Brad!

                                              Couldnt be happier with my move to Mojo!

                                              Deej's Designs n' What Not
                                              Hit me up for Design, CSS & Photo Retouching


                                              Icq#30096880

                                              Comment

                                              • Sharky
                                                Confirmed User
                                                • Mar 2002
                                                • 4938

                                                #24
                                                Originally posted by JFK
                                                let me ask you something ? Were you trying to get a discount or something ??

                                                HAHA. I was just thinking how I was impressed with the response time. I submitted the ticket and went to work on something else when I saw the auto-response email come through at the same time the email from Pat came through saying he was working on the ticket. I thought that was pretty neat.
                                                Sharky

                                                Comment

                                                • uno
                                                  RIP Dodger. BEST.CAT.EVER
                                                  • Dec 2002
                                                  • 18450

                                                  #25
                                                  Originally posted by Brujah
                                                  AmeriNOC, MojoHost, and National Net are definitely the top 3 in the industry when it comes to taking care of their clients to the best of their ability.


                                                  I've never had any problems with ISPrime either, but i haven't heard from/about them for a while.
                                                  -uno
                                                  icq: 111-914
                                                  CrazyBabe.com - porn art
                                                  MojoHost - For all your hosting needs, present and future. Tell them I sent ya!

                                                  Comment

                                                  • DarkJedi
                                                    No Refunds Issued.
                                                    • Feb 2001
                                                    • 28301

                                                    #26
                                                    Originally posted by Brujah
                                                    AmeriNOC, MojoHost, and National Net are definitely the top 3 in the industry when it comes to taking care of their clients to the best of their ability.
                                                    Hardly. They are all shit.

                                                    Beware National Net because they try to scam you when you sign a contract. It's a 2-year term and you can't just leave them if you are unsatisfied with something.

                                                    Comment

                                                    • My Pimp
                                                      Confirmed User
                                                      • May 2003
                                                      • 1201

                                                      #27
                                                      Sounds like a great hosting company. Congrats .

                                                      Comment

                                                      • DWB
                                                        Registered User
                                                        • Jul 2003
                                                        • 31779

                                                        #28
                                                        Originally posted by Brad Mitchell
                                                        The guys got excited that I posted Pat's picture and so I thought it would be a great idea to put up a picture of every sys admin on shift right now :-)


                                                        Nitesh


                                                        Steve


                                                        Nat


                                                        Paul - busted checking out GFY for the first time!


                                                        Joe


                                                        Pat


                                                        Greg "WTF are you doing, Brad?"



                                                        I hope everyone has a fantastic day!

                                                        Sincerely,

                                                        Brad
                                                        And here I thought they were all magical elves. Boy, was I wrong.

                                                        Nice to put faces to the names.

                                                        Comment

                                                        • llporter
                                                          Confirmed User
                                                          • Jul 2005
                                                          • 3221

                                                          #29
                                                          i <3 Mojo, I <3 Joe more, I <3 Greg mostest

                                                          Comment

                                                          • edgeprod
                                                            Permanently Gone
                                                            • Mar 2004
                                                            • 10019

                                                            #30
                                                            This is the standard for Mojohost. Fast, competent support, rock-solid management, and a stellar reputation. Thumbs up.

                                                            Comment

                                                            • GAMEFINEST
                                                              Make STACK$
                                                              • Nov 2006
                                                              • 14470

                                                              #31
                                                              I love mojohost ....one person that always helps me out is ROMMEL lol..
                                                              Compound interest.

                                                              Comment

                                                              • famous
                                                                Confirmed User
                                                                • May 2002
                                                                • 674

                                                                #32
                                                                Pat is by far one of the most friendlest techs i have delt with. If gerg has a nice corner office what does Corey got :P

                                                                Comment

                                                                • jmk
                                                                  Confirmed User
                                                                  • Sep 2002
                                                                  • 5391

                                                                  #33
                                                                  You guys have a lot of screens

                                                                  Cu in Europe

                                                                  Comment

                                                                  • glowlite
                                                                    Confirmed User
                                                                    • Dec 2005
                                                                    • 366

                                                                    #34
                                                                    Big deal.
                                                                    That's the day-in-day-out routine at Cyberwurx.

                                                                    Comment

                                                                    • Icy
                                                                      Confirmed User
                                                                      • Mar 2002
                                                                      • 864

                                                                      #35
                                                                      Another Mojohost happy customer.

                                                                      Nice idea to put faces to each nick.

                                                                      Nitesh has helped me a lot setting up my new tube project, big props for him.

                                                                      Btw, tell Joe to smile a bit next time, he looks like that he just woke up or that he just ended the night shift
                                                                      Kimia: Make money with mobile traffic, both adult and mainstream
                                                                      Skype: sinlords - ICQ: 83-235-881 email: ivan at kimia.mobi

                                                                      Comment

                                                                      • Klen
                                                                        • Aug 2006
                                                                        • 32234

                                                                        #36
                                                                        Originally posted by Dark_Jedi
                                                                        Hardly. They are all shit.

                                                                        Beware National Net because they try to scam you when you sign a contract. It's a 2-year term and you can't just leave them if you are unsatisfied with something.
                                                                        Yeah national net sucks hard ass and also they are cocky so fuck them.Btw what would be your host of choice ?

                                                                        Comment

                                                                        • u-Bob
                                                                          there's no $$$ in porn
                                                                          • Jul 2005
                                                                          • 33063

                                                                          #37
                                                                          Mojohost = one of the few hosts where you don't have to dumb things down when talking to support.

                                                                          Comment

                                                                          • DarkJedi
                                                                            No Refunds Issued.
                                                                            • Feb 2001
                                                                            • 28301

                                                                            #38
                                                                            Originally posted by KlenTelaris
                                                                            Yeah national net sucks hard ass and also they are cocky so fuck them.Btw what would be your host of choice ?
                                                                            Someone who don't have to advertise and don't need pay idiots to spam them on boards.

                                                                            Comment

                                                                            • Klen
                                                                              • Aug 2006
                                                                              • 32234

                                                                              #39
                                                                              Originally posted by Dark_Jedi
                                                                              Someone who don't have to advertise and don't need pay idiots to spam them on boards.
                                                                              Ah lol and how do you plan to get customers then?When i was selling server,i was offering it for very cheap and posted on many places yet not a single response,not even request for more details.So not sure how you imagine running a hosting biz without advertising.

                                                                              Comment

                                                                              • Kroy
                                                                                Confirmed User
                                                                                • Sep 2005
                                                                                • 413

                                                                                #40
                                                                                That's so cool, I talk to these guys every week. Great to see their faces!

                                                                                To the haters: I'm the kind of asshole who puts in a ticket on New Years Eve for a minor thing. And Mojo took care of it. On New Years Eve. Within the hour.

                                                                                I manage lots of tickets every week on behalf of my clients. 3 AM, noon, 10 PM, small things, big things, doesn't matter. So response times are super important.
                                                                                But it's not just the initial response time that matters. It's having things taken care of CORRECTLY the first time around.
                                                                                No countless tickets back and forth explaining and re-explaining what it is I need. It just gets done.
                                                                                (That's not something I can say about many of the other hosts I've dealt with in the past. One particular one comes to mind. Very big. Mentioned in this thread. Great response time. Horrific follow-through and error rate.)

                                                                                Just recently Mojohost techs bent over backwards to help me with some custom scripts they have nothing to do with. At no extra charge.

                                                                                They completely restored an entire server from backups (yes, they actually do those...) within two hours after one particularly advanced hacker had some fun. At 5 AM. And then they found the security hole (third party script, had nothing to do with servers) and fixed that, too.

                                                                                Sometimes a client needs new servers added quickly to satisfy rapid growth. Instead of nickel and diming around and forcing them to pay for overpriced, underpowered junk in order to get new servers online quickly, Brad offers extremely well-specced boxes at very reasonable cost. Every time.

                                                                                I used to hook my clients up with whatever host had the best offer at the moment. But time really is money. Now I only work with Mojohost. There is no contract. I don't take a commission for this. Brad is not buying me rounds for saying that (he's buying me rounds because I'm sexy when I vomit). But I get my time back, and because things get done right the first time around, my anger stays in check. My doctor doesn't cry anymore when I go for check-ups. How's that for awesome?

                                                                                </ >



                                                                                Originally posted by Brad Mitchell
                                                                                The guys got excited that I posted Pat's picture and so I thought it would be a great idea to put up a picture of every sys admin on shift right now :-)


                                                                                Nitesh


                                                                                Steve


                                                                                Nat


                                                                                Paul - busted checking out GFY for the first time!


                                                                                Joe


                                                                                Pat


                                                                                Greg "WTF are you doing, Brad?"



                                                                                I hope everyone has a fantastic day!

                                                                                Sincerely,

                                                                                Brad
                                                                                Kroy
                                                                                The Invisible Hand
                                                                                Say Hello

                                                                                "The stone age didn't end because they ran out of stones..." - S. Yamani

                                                                                Comment

                                                                                • O MARINA
                                                                                  I'm clockin' ya, Versace shade watchin' ya
                                                                                  • Mar 2003
                                                                                  • 13794

                                                                                  #41
                                                                                  cute thread

                                                                                  Bravo MOJOHOST





                                                                                  Onedree - what's up, looking good.

                                                                                  Comment

                                                                                  • onedree
                                                                                    So Fucking Banned
                                                                                    • Nov 2005
                                                                                    • 633

                                                                                    #42
                                                                                    Originally posted by O MARINA
                                                                                    cute thread

                                                                                    Bravo MOJOHOST

                                                                                    Onedree - what's up, looking good.
                                                                                    Thank you.. you're very sweet ... I feel it's vital experiencing a visual of who you're conducing business with ...

                                                                                    Comment

                                                                                    • CaptainHowdy
                                                                                      Too lazy to set a custom title
                                                                                      • Dec 2004
                                                                                      • 94036

                                                                                      #43

                                                                                      Comment

                                                                                      • Barefootsies
                                                                                        Choice is an Illusion
                                                                                        • Feb 2005
                                                                                        • 42635

                                                                                        #44
                                                                                        I am disappointed in TOEJO.

                                                                                        I would have thought that the "company uniform" was the Brad Mitchell Hula shirt.

                                                                                        All of these chappies are wearing normal clothing without a mixed drink and cig in hand.
                                                                                        Should You Email Your Members?

                                                                                        Link1 | Link2 | Link3

                                                                                        Enough Said.

                                                                                        "Would you rather live like a king for a year or like a prince forever?"

                                                                                        Comment

                                                                                        • anexsia
                                                                                          Confirmed User
                                                                                          • May 2010
                                                                                          • 5735

                                                                                          #45
                                                                                          Sounds like I might have to take a look at Mojohost when I eventually upgrade to dedicated.

                                                                                          Comment

                                                                                          • garce
                                                                                            Confirmed User
                                                                                            • Oct 2001
                                                                                            • 7103

                                                                                            #46
                                                                                            Originally posted by onedree
                                                                                            I use AmeriNoc, too - made MANY posts supporting them. Always did right by me.

                                                                                            Does that mean we can fuck? Let's keep it in the AmeriNoc family! Don't even inadvertantly try to entice those Mojo fans - we need to stick together. Literally!

                                                                                            Comment

                                                                                            • TMM_John
                                                                                              Confirmed User
                                                                                              • May 2004
                                                                                              • 6664

                                                                                              #47
                                                                                              Mojohost rocks!


                                                                                              Too Much Media - Makers of the Industry's Leading Payite Management Platform, NATS!

                                                                                              Comment

                                                                                              • icymelon
                                                                                                Confirmed User
                                                                                                • Dec 2007
                                                                                                • 3220

                                                                                                #48
                                                                                                I agree. put in support request today to add ip to white label to allow ftp access. Got a drink and came back it was done already.
                                                                                                Network Of Adult Blogs With Hardlink Rentals Available

                                                                                                Comment

                                                                                                • onedree
                                                                                                  So Fucking Banned
                                                                                                  • Nov 2005
                                                                                                  • 633

                                                                                                  #49
                                                                                                  Originally posted by garce

                                                                                                  Does that mean we can fuck? Let's keep it in the AmeriNoc family! Don't even inadvertantly try to entice those Mojo fans - we need to stick together. Literally!

                                                                                                  LMAO-- if you can actually deal with my husband ...
                                                                                                  Bring a elephant gun with you ... Seriously ...
                                                                                                  Really... Seriously !

                                                                                                  Comment

                                                                                                  • Jey p
                                                                                                    Confirmed User
                                                                                                    • Apr 2002
                                                                                                    • 1810

                                                                                                    #50
                                                                                                    great pictures Brad! But where's your picture wearing cool looking shirts?
                                                                                                    Premium Web Design

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