Need LEGIT RELIABLE HOSTING! - WEBAIR STAY AWAY FROM THIS THREAD!

MojoHost : 3
IsPrime : 0

For now ... no one recommending IsPrime? i always believed they are one of the biggest hosting companies in the biz, if not the biggest. Their peering network seems to be pretty bigger than Mojos.

I would love to see Brad telling me why i should go with them instead of IsPrime :P Maybe i'm not such a big client for him to take the time ;P Come on Brad! I love your posts!

ISPrime is a good company that has an excellent service history. In terms of which company is a better fit, this is something that only you can decide after considering all of the information gathered. In terms of which company is larger, we are both privately held and I do not know the answer. Bigger is certainly not always better - no different than small has advantages and disadvantages.

My advice if not to choose MojoHost would have most likely been Webair. While I am uncertain of ISPrime's size, as far as I know Webair is the only company present that is larger than my own in all areas: revenue, employee count and server count. Mike runs his business with good integrity at a volume that most would be jealous of. Good people, statistically it's impossible to please everyone but I know they make an honest effort.

It is not our 'MO' to post in threads where someone discusses their desire to leave any partiular host, just seems like bad manners. With that said, I felt I had something to add here which was positive, maybe even informative. Good hosting is about results and client satisfaction, not about "tooting one's own horn." Far too many hosts feel the need to either disparriage the competion or exaggerate their talent or assets to win a sale.

I apologize that my web site is so tacky and out-of-date, it's unfortunately less comical than Hooters is for wings. Despite ourselves, we provide lots of hosting just like then sell lots of chicken. We have been busy with good hosting. Here are some quick MojoHost facts that most of you are unaware of:

1) We have 140 gigabit of direct connectivity to the following carriers: TINet, Tata Communications, Hurricane Electric, Global Crossing, Highwinds, TeliaSonera and Deutsche Telekom. We peer directly with 3 dozen other networks over a separate 10 gigabit interface. We have this mature setup to serve 40+ gigabit of peak traffic extraordinarily well, also, to take on as much business as we want whenever we choose to do so. It is not my belief that a higher quality of network service can be found elsewhere.

2) We have 12 very talented and personable full time system administrators. These are the highly experienced LAMP guys (Linux/Apache/mySQL/PHP) that fulfill client support requests. They are not out-sourced and as full time employees enjoy the real benefits of vacation time, 401k with matching and a rich health insurance plan. We anticipate having 15 fully trained by Halloween.

3) We *own* more than 1300 servers which clients utilize and provide co-location for hundreds more. We do this within a Tier IV data center, the Terremark NAP of the Americas. It would have been cheaper to buy or build a medium sized datacenter 5 years ago when we relocated. To each their own, it is simply our choice to focus on the delivery of managed hosting services as our core competency. Hosting can be successful within other types of infrastructure.

4) We are truly committed to hosting the adult vertical. We are easy on communication and very accountable, participatory at industry events. MojoHost is home to more than 700 adult enterprises representing ~70,000 adult web sites. Incidental to this, we also have around 400 non-adult and enterprise customers.

It's my right to be biased and believe that nobody cares for their customers as we do, in good times and in bad. I don't believe that it would be a wrong choice to chose from many different competitors, ISPrime certainly being a viable one to shop against. Last I heard repeated back to me 3rd person, we were "too big" to provide personal customer service. I at least give them credit for doing a good job themselves, also for paying attention and not going the opposite way of suggesting that we're smallitime as some other bogue competitors do. I challenge anyone to call in our main lines, press 1 and ask any employee here what it means to work for our company and what our level of commitment is to our clientele.

Best of luck with your decision! Although it's very helpful for Scooter to be the front line on new and established client development... I am always available, always have been, always will be. Feel free to give me a call - any of you - any time.

Sincerely,

Brad Mitchell

Damn serious. 1Tb and 500Mb filled with 18k in content which I never saw again even though there was no debt or anything. They promised they would be sending them (they admitted they lost them a first) and after that... nothing, I'm on ignore for them

I love your Mojo Brad ;)

I'm studying both offers from IsPrime and yours, both seem very competitive and i can only find good stuff from both companies, thats why is a so difficult call and thats why i asked in public which is best for people on their experience.

Certainly, seeing the owner of the company taking the time to answer this thread and in such a way, sounds pretty good ;)

Anyway, i will make my mind between Wednesday/Thursday, depending on some last quote's tweeks from both Mojo and IsPrime i requested

Thanks Brad for taking the time to answer in such a detailed way, who knows, maybe this is the start of a long term business relationship ;P

LOL, that was a goddamn nightmare. Had to sneak a guy into their datacenter and run a line to servers in another cage to get our stuff out.

3+ years with MojoHost, 3 servers there, one elsewhere, had my first serious and urgent ticket at the 'other' hosting company: i just realized how much i got used to MojoHost's support.. it is a Standard the others should follow.. Realiablehosting.com : Call Brad and ask him how to organize good support, because you make me wonder how to flee from you guys.. I know its impossible for all these companies to have a support team like Mojo, but nigga please! I submitted a ticket about WP installs 36 hours ago and no one even contacted me to say hi. today I submitted and urgent security related ticket and had to wait a lot and go for the live chat support and wait a lot again to get a tech who is able to help me.. Barely any progression..

</whining>

Go with Mojo and you wont ever regret it