Help me analyze CCBill Form Hits Report

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  • Korea1818
    Registered User
    • Aug 2011
    • 32
    #1

    Help me analyze CCBill Form Hits Report

    Approval obviously means someone who was approved and became a member.

    What exactly is Form Submissions?

    I have a whopping 37% approval rate and that seems a little low...

    Yet when I look at the Decline Reason report, there are only 4 listings.

    Just a newbie looking for guidance.
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    • CCBILL_James
      Registered User
      • May 2009
      • 92
      #2
      If a customer lands on your CCBill join form it is counted as a form hit in the Form Hits report. Once a customer fills out the form and hits submit it is counted as a Form Submission in the report. It is possible to have a join form submission without a form hit, after the initial form hit takes place as the consumer may have entered in incorrect or missing information at the time of submission. I would be glad to take a look at your account to make sure there aren't any issues if you like.

      CCBill Merchant and Affiliate Support
      US Phone: 800-510-2859
      International Phone: 00-1-855-588-3585
      Email: adminsupport at ccbill.com
      Live chat: click the top right corner of the Admin Portal login page

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