Originally Posted by cess

That's great they have phone support but still...


https://gfy.com/showthread.php?t=1024262


"Things have been good but lately, they are only doing support through email and never answer their phone."


This is the reply by Amerinoc...

"Please contact me directly on the ICQ # 5 605 48 95 go to our live chat so we can figure out what the issue is. Our primary source of support has been the email/web help desk for 10 years so we can easily archive the history and it has worked well for us. Are you getting confirmation emails that the ticket was received?"