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suesheboy

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#1

3rd time webair was down for me in 1 month

08-04-2007, 07:13 AM

Recovery Alert: Your Web Site is no longer on error

Time: Sat Aug 04 04:25:49 EDT 2007
Total Time on Error: 46 minutes, 16 seconds

I am so fed up. I was actually contemplating upgrading my hosting with them, but what good will that do?

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Penny24Seven

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#2

08-04-2007, 07:23 AM

none of mine were down, have you asked them what the problem was?

Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny
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suesheboy

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#3

08-04-2007, 07:27 AM

why should I have to ask them?

I had an old site that was down for days, there was another blip everyone else felt with dedicated and virtual hosting and now this.

3 times in the past 30 days, 2 times the month before and at least 2 times the month before that.

Doesn't sound like 99.999% uptime does it?

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Jace

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#4

08-04-2007, 07:30 AM

NO! NOT WEBAIR!

but but but it is bro approved!!!!!!

rofl
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#5

08-04-2007, 07:32 AM

Originally posted by suesheboy

why should I have to ask them?

Because most of the times a site is down, its due to a scrip-error eating away 100% of the cpu capacity.

You have a virtual account. You pay less then $20 a month for hosting, what do you expect? A redundant NSPF setup? Just go back to working at MacD

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#6

08-04-2007, 07:35 AM

Originally posted by KimJI

Because most of the times a site is down, its due to a scrip-error eating away 100% of the cpu capacity.

You have a virtual account. You pay less then $20 a month for hosting, what do you expect? A redundant NSPF setup? Just go back to working at MacD

www.webair.com was down along with all their virtuals

i hope to god one script on a virtual server didn't cause that
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#7

08-04-2007, 07:36 AM

Originally posted by KimJI

Because most of the times a site is down, its due to a scrip-error eating away 100% of the cpu capacity.

Blame the client answer .....

Originally posted by KimJI

You have a virtual account. You pay less then $20 a month for hosting, what do you expect? A redundant NSPF setup? Just go back to working at MacD

Shit, I have to start getting outages on my virtual boxes. After all, it is normal and OK..THey only pay $ 5.99 , and that is CANADIAN on top of it ....

But I am NOT bro-approved ....

I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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#8

08-04-2007, 07:37 AM

I have a dedicated server with WebAir and have had no trouble with down time over the last two years

icq. 176240424 44.years as a pornographer !!!!!!!!!!!
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#9

08-04-2007, 07:39 AM

Originally posted by Jace

www.webair.com was down along with all their virtuals

i hope to god one script on a virtual server didn't cause that

I monitor all our websites and boxes every 5 minutes. It dont just ping the server, but it loads the Index.php file on every domain, and check that the last </html> tag loads as well to make sure that the sole page is loading.

Last time we had a failure was May 29th, 2007 where they had a fuckup in their router sending all sites offline for hours

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#10

08-04-2007, 07:39 AM

Originally posted by KimJI

Because most of the times a site is down, its due to a scrip-error eating away 100% of the cpu capacity.

You have a virtual account. You pay less then $20 a month for hosting, what do you expect? A redundant NSPF setup? Just go back to working at MacD

btw, I hosted at webair for about 1 month...I couldn't get anything to stay up for longer than 24 hours, the mysql servers were constantly down...and if that wasn't down the web server was down...all I was trying to do was run 1 single oscommerce site, and they couldn't even handle that

I am now with natnet, I run over 500 blogs, all with 500-2000 uniques a day coming to them...along with 2 paysites and 100 other random scripted domains....my load is always consistently low and my uptime is 93 days...I have been with them 4 months, once they had to reboot to put hardware in
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#11

08-04-2007, 07:44 AM

Originally posted by directfiesta

Blame the client answer .....

Shit, I have to start getting outages on my virtual boxes. After all, it is normal and OK..THey only pay $ 5.99 , and that is CANADIAN on top of it ....

But I am NOT bro-approved ....

You know just as well as I that the main reason for Virtual Hosting downtime is CPU load. If you don't, you should stop acting like you are in any position to give advice regarding hosting.

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#12

08-04-2007, 07:53 AM

Originally posted by KimJI

If you don't, you should stop acting like you are in any position to give advice regarding hosting.

I don't give advice ......

I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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#13

08-04-2007, 07:58 AM

Originally posted by Jace

btw, I hosted at webair for about 1 month...I couldn't get anything to stay up for longer than 24 hours, the mysql servers were constantly down...and if that wasn't down the web server was down...all I was trying to do was run 1 single oscommerce site, and they couldn't even handle that

I am now with natnet, I run over 500 blogs, all with 500-2000 uniques a day coming to them...along with 2 paysites and 100 other random scripted domains....my load is always consistently low and my uptime is 93 days...I have been with them 4 months, once they had to reboot to put hardware in

500 blogs? sure about that? that is not the number the reverse IP give me, but that is not important.

Im just so fucking tired of people coming here and do nothing but bash solid companies that work their ass off to service everyone at the lowest price.

Be it Epass, Webair or Scriptcoders. People Bitch all day about nothing.

And in this case you can see "suesheboy" haven't even bothered contacting them to find out what is wrong, if its their fault or his.

Webair should have a "no bullshit" policy. So they could cancel people's hosting account(with 3 months notice of-course) if they start shit like this on forum before even notifying them to get the problem sorted.

if you want 100% uptime and fast MYsql/PhP processing, dont use a shared hosting plan.

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#14

08-04-2007, 08:04 AM

Originally posted by F-U-Jimmy

I have a dedicated server with WebAir and have had no trouble with down time over the last two years

I havn't been there 2 years but I have a dedicated also and have no problems

.
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#15

08-04-2007, 08:07 AM

Originally posted by Jace

I am now with natnet, I run over 500 blogs, all with 500-2000 uniques a day coming to them...

lol, what the fuck

.
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#16

08-04-2007, 08:07 AM

Originally posted by ztik

I havn't been there 2 years but I have a dedicated also and have no problems

Have a dedicated too and never had a problem
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#17

08-04-2007, 08:16 AM

Originally posted by Jace

NO! NOT WEBAIR!

but but but it is bro approved!!!!!!

rofl

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#18

08-04-2007, 08:21 AM

Originally posted by Jace

btw, I hosted at webair for about 1 month...I couldn't get anything to stay up for longer than 24 hours, the mysql servers were constantly down...and if that wasn't down the web server was down...all I was trying to do was run 1 single oscommerce site, and they couldn't even handle that

I am now with natnet, I run over 500 blogs, all with 500-2000 uniques a day coming to them...along with 2 paysites and 100 other random scripted domains....my load is always consistently low and my uptime is 93 days...I have been with them 4 months, once they had to reboot to put hardware in

Same here. Had a couple of low traffic TGP's there for a few. I had ridiculous down times. They put their head tech on it. It was good for a week, and started happening again.

I ended up going with a different company, and tried out a new TGP network more complex, and more traffic. Never had an issue so far. Good support, resolved w/i an hour, no off line time and so on.

The good news for me was I found a solid company who I am now looking at some dedicated boxes with (as well as a second). The fact you can't handle a simple virtual account I was running some test websites on lost my business for the higher end things I have been working on, and launching.

Bad business.

Last edited by Barefootsies; 08-04-2007, 08:23 AM.

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#19

08-04-2007, 08:23 AM

Originally posted by F-U-Jimmy

I have a dedicated server with WebAir and have had no trouble with down time over the last two years

Originally posted by Oracle Porn

Have a dedicated too and never had a problem

You mean EXCEPT the time a few months back when everyone was offline at webair right chum?

Last edited by Barefootsies; 08-04-2007, 08:25 AM.

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#20

08-04-2007, 08:26 AM

Originally posted by KimJI

500 blogs? sure about that? that is not the number the reverse IP give me, but that is not important.

Im just so fucking tired of people coming here and do nothing but bash solid companies that work their ass off to service everyone at the lowest price.

Be it Epass, Webair or Scriptcoders. People Bitch all day about nothing.

And in this case you can see "suesheboy" haven't even bothered contacting them to find out what is wrong, if its their fault or his.

Webair should have a "no bullshit" policy. So they could cancel people's hosting account(with 3 months notice of-course) if they start shit like this on forum before even notifying them to get the problem sorted.

if you want 100% uptime and fast MYsql/PhP processing, dont use a shared hosting plan.

i totally see where you are coming from, but instead of being nice and conversing you chose to bash too...so, you are guilty of the exact same thing

which ip are you checking on? I have 49 in 3 different class c blocks ;) and don't forget every domain has abour 20 subdomain blogs...plus the individual directory blogs....etc etc etc
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#21

08-04-2007, 08:27 AM

Originally posted by KimJI

if you want 100% uptime and fast MYsql/PhP processing, dont use a shared hosting plan.

I have 22 shared hosting plans across 12 hosts right now, webair is the ONLY virtual I EVER had to cancel, EVER
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#22

08-04-2007, 08:29 AM

Originally posted by Barefootsies

Same here. Had a couple of low traffic TGP's there for a few. I had ridiculous down times. They put their head tech on it. It was good for a week, and started happening again.

I ended up going with a different company, and tried out a new TGP network more complex, and more traffic. Never had an issue so far. Good support, resolved w/i an hour, no off line time and so on.

The good news for me was I found a solid company who I am now looking at some dedicated boxes with (as well as a second). The fact you can't handle a simple virtual account I was running some test websites on lost my business for the higher end things I have been working on, and launching.

Bad business.

sounds about the same experience I, and many others, had

Mike from webair apologized every time there was down time, and he actually gave me free months of service because of the downtime, but after it was all said and done, wtf am I going to do with 6 free months of crappy service?
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#23

08-04-2007, 08:31 AM

anyway, I will leave this alone now, I don't wanna sound like a total hater...I have very close friends that have dedicated boxes with them and they never have issues

all though, one did say, and I quote "if it wasn't for having a direct line of communication with Mike, I would never host there" haha
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#24

08-04-2007, 08:32 AM

Happy webair customer here (dedicated hosting). Those that said they were up for two years without a hitch must not have been paying attention. The last bump a couple weeks back was only a couple of minutes. Don't know what the problem was, but the fix was quick.

Every hosting company is gonna have some glitch some time somewhere. Point is how fast they recover. If you're gonna spend just a few bucks a month for a virtual account you can have problems no matter where you go.
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#25

08-04-2007, 10:40 AM

Originally posted by Barefootsies

You mean EXCEPT the time a few months back when everyone was offline at webair right chum?

My servers were not down.

I've trusted my sites to them for over a decade...

Webair, bitches.
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suesheboy

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#26

08-04-2007, 10:50 AM

A) I am not running scripting that could much CPU time.

B) While not fair I was considering buying more than I need to with a dedicate box but since the crash of May which took everyone down I know of 2 occasions where dedicated boxes with webair were in the shitter.

C) So it's a good idea to call a host 6 hours after you find out you were down to see why I crashed the host - RIGHT?

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#27

08-04-2007, 11:46 AM

Originally posted by suesheboy

A) I am not running scripting that could much CPU time.

I don't think he was talking about YOUR scripts per se.

If you are using shared/VPS, then you have no control over the other users on the box.

With that said, as someone mentioned, its not if the network/server goes down, its what and how fast the host reacts.

But if a host goes down a bazillion times a month

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#28

08-04-2007, 11:53 AM

i haves ova 18 servers there now and 6 other spread out on other hosts by far da webair crew has the best uptime and support hands down. I even gots a couple small virts for me mainstream stuff never have an issue you should contact them sushi maybes you on a bad box or running something that aint setup right?

er just grow up and gets a dedicated box

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#29

08-04-2007, 12:49 PM

I've been webair for almost 2 years now, and at least the last year of that, I've been on a dedicated machine. Uptime right now is 34 days, 14 hours, 43 minutes. That's because 34 days ago, they swapped out a bad stick of RAM. Before that, my uptime was 120 days. Load averages with ~25 sites on this server is 0.00 0.00 0.00. The only times I've had issues with webair is when an upstream provider does something stupid like trips over the power cable for a router. ;)

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Jace

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#30

08-04-2007, 01:01 PM

um...you all are crazy that say you weren't down this past time webair went down

THEIR WHOLE NETWORK WENT DOWN, so if you stayed up then you must have some magic webair backup system that even THEY don't have

do a search on the forum, the WHOLE webair network went down...LOL
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#31

08-04-2007, 01:02 PM

Originally posted by KimJI

You know just as well as I that the main reason for Virtual Hosting downtime is CPU load. If you don't, you should stop acting like you are in any position to give advice regarding hosting.

If a script installed by a (virtual hosting) customer can take down the whole server, the admin isn't doing his job right.

Originally posted by KimJI

500 blogs? sure about that? that is not the number the reverse IP give me, but that is not important.

Originally posted by KimJI

I monitor all our websites and boxes every 5 minutes. It dont just ping the server, but it loads the Index.php file on every domain, and check that the last </html> tag loads as well to make sure that the sole page is loading.

Last time we had a failure was May 29th, 2007 where they had a fuckup in their router sending all sites offline for hours

So i guess your script doesn't do dns lookups every 5 minutes, otherwise you would have noticed a lill problem a couple of days ago.
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#32

08-04-2007, 01:11 PM

Originally posted by Jace

NO! NOT WEBAIR!

but but but it is bro approved!!!!!!

rofl

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#33

08-04-2007, 01:21 PM

Dedicated servers are the way to go.

Webair's shared hosting, along with their shared SQL servers suck imho but I pay a bit more for better quality.

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#34

08-04-2007, 01:22 PM

Originally posted by u-Bob

If a script installed by a (virtual hosting) customer can take down the whole server, the admin isn't doing his job right.

So i guess your script doesn't do dns lookups every 5 minutes, otherwise you would have noticed a lill problem a couple of days ago.

Well, guess what, I dont need to do DNS lookup. If the DNS wasnt resolving or resolving wrong, the script would not be able to load the page as mentioned before, thus resulting in a alarm.

If they had problems with DNS the other day, it must have been less then 5 minutes. Or with a Scope of domains not including mine.

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#35

08-04-2007, 02:38 PM

Originally posted by KimJI

Well, guess what, I dont need to do DNS lookup. If the DNS wasnt resolving or resolving wrong, the script would not be able to load the page as mentioned before, thus resulting in a alarm.

If they had problems with DNS the other day, it must have been less then 5 minutes. Or with a Scope of domains not including mine.

Your server caches the dns queries, so unless you clear the cache every 5 minutes or your script somehow forces a dns lookup, you wouldn't be able to detect a dns downtime....

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#36

08-04-2007, 02:42 PM

Originally posted by woj

Your server caches the dns queries, so unless you clear the cache every 5 minutes or your script somehow forces a dns lookup, you wouldn't be able to detect a dns downtime....

Its not my server that cashes the DNS, its the Client OS. But We use Nagios and it flushes the DNS before every inquiry

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#37

08-04-2007, 03:16 PM

Originally posted by KimJI

You have a virtual account. You pay less then $20 a month for hosting, what do you expect? A redundant NSPF setup? Just go back to working at MacD

I think even with a cheap virtual hosting plan there should be some expectation of reliability. I have had virtual accts for small sites for years and I'd be concerned/complaining if any were down 3x in a month!
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#38

08-04-2007, 03:35 PM

Originally posted by allofzen

If you are using shared/VPS, then you have no control over the other users on the box.

With VPS he doesn't have to worry about what others are doing.
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#39

08-04-2007, 03:40 PM

Originally posted by baddog

With VPS he doesn't have to worry about what others are doing.

You are usually wrong, but this time you are right.

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#40

08-04-2007, 03:43 PM

Originally posted by KimJI

You are usually wrong, but this time you are right.

You are usually an idiot. You still are.
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#41

08-04-2007, 03:44 PM

Originally posted by baddog

You are usually an idiot. You still are.

Dont matter to me, as long as im right.

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#42

08-04-2007, 03:54 PM

oh i fucking love natnet... jace how do you monitor uptime in your servers?

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#43

08-04-2007, 04:02 PM

Originally posted by Jace

um...you all are crazy that say you weren't down this past time webair went down

THEIR WHOLE NETWORK WENT DOWN, so if you stayed up then you must have some magic webair backup system that even THEY don't have

do a search on the forum, the WHOLE webair network went down...LOL

Exactly.

Perhaps anyone who wasn't down has some magic Paul Markham servers over there at the ole Webair on the bro cluster.

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#44

08-04-2007, 04:05 PM

none of mine were down either....
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#45

08-04-2007, 06:15 PM

Originally posted by tenderobject

oh i fucking love natnet... jace how do you monitor uptime in your servers?

You can use a free or paid account at uppanel.com

or

You can use http://www.ks-soft.net/hostmon.eng/index.htm on your workstation.

The best is both....

I know that Asspimple is stoopid ... As he says, it is a FACT !

But I can't figure out how he can breathe or type , at the same time ....
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#46

08-04-2007, 08:50 PM

Originally posted by baddog

With VPS he doesn't have to worry about what others are doing.

Really? Guess I was wrong...

I thought that even though the machines had less users, they still *shared* the machine. Meaning, if one person had a run away script, it could bring the whole machine to a crawl/down... and in turn, affect everyone...

If I'm wrong, now I know better

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#47

08-04-2007, 08:58 PM

a good host is reliable whether its virtual or dedicated. Seems like webair doesnt really give a shit. Id never host with them.
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#48

08-04-2007, 08:59 PM

Not good. Maybe something new.

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#49

08-04-2007, 09:01 PM

Originally posted by allofzen

Really? Guess I was wrong...

I thought that even though the machines had less users, they still *shared* the machine. Meaning, if one person had a run away script, it could bring the whole machine to a crawl/down... and in turn, affect everyone...

If I'm wrong, now I know better

With VPS the resources assigned to your partition are yours, unlike virtual, which you share with others on the server.
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xuron

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Join Date: Nov 2003

Posts: 346
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#50

08-06-2007, 04:58 AM

well I thought I would chime in here.. well just woke up and noticed that my server has been down over 8 hours... I immediatly called them and ask them about why this hasn't been fixed because they should have monitoring in place.. "well it should have been there.." bla bla

if they don't discount this month I am leaving.. being down over 8 hours = tons of lost money for me. All my stats are ZERO....

Fucking shit...
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