So I get locked out of both my merchant, and affiliate accounts. The usual 'password has expired, please enter a new one' is no longer, and all that happens is I get 'invalid affiliate ID' and 'unable to authenticate' - no redirect, no instructions on what to do next, nada.
Live support now want the last 4 digits of my passport to verify who I am, to reset a password that ccbill have automatically decided is out of date, which may not seem a big deal, but it adds to this hassle I go through every 90(?) days. Then I obviously have to enter the password given to me by live chat, then get the popup box telling me the password is expired, and to enter a new one. Finally I can now go over and enter that into statsremote, for each account.
Is there any way you can make this more of a chore than it already is?
Live support now want the last 4 digits of my passport to verify who I am, to reset a password that ccbill have automatically decided is out of date, which may not seem a big deal, but it adds to this hassle I go through every 90(?) days. Then I obviously have to enter the password given to me by live chat, then get the popup box telling me the password is expired, and to enter a new one. Finally I can now go over and enter that into statsremote, for each account.
Is there any way you can make this more of a chore than it already is?
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