Quote:
Originally Posted by NETbilling
If any of you are processing more than $5k per month (if you are located in the US or $15k offshore)
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Mitch,
Curious, why is 15k for offshore companies but only 5k for US based?
Quote:
Originally Posted by Zombaio_Tomas
The new join forms are implemented by request from many merchants. Those allow the customers to choose pricing AND from several upcoming payment methods. the whole idea with the join forms is to increase the revenue. We are currently monitoring the join forms and the user behaviour on the forms to see how they do. And you can rest assured that if this does not increase revenues, we will change them or switch back, that is a promise. There is no winning for us at all to have join forms with lower throughput, I hope you understand that.
What we see now is once the customer has entered the cc number, they are not aborting in further steps. The aborts often come at step 1 where they have to choose billing option.
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Should have made this an optional form for merchants instead of a request from some, dictating the forms for everyone.
The jury is out of course, but common sense would say the more clicks someone has to make the larger the chance for errors and someone backing out.