Quote:
Originally Posted by Socks
Does anyone here get checks in the mail from Paxum?
I had a check sent in late March, it never arrived. I had them re-issue a check ($35 fee) and it also hasn't arrived.
Ruth offered to put my second soon to hit $35 fee towards a $45 a year mastercard, but I really don't want one...
So anyways no knock against them, assuming they're putting my checks in the mail.. But has anyone else experienced lost checks in the mail from Paxum?
I can't remember ever having to call CCBill once in 10 years because a check got "lost in the mail"... 4 checks a month for 10 years. But Paxum's first 2 checks to me never arrive..
I understand Canada Post strike, but it ended a few weeks ago now, and plenty of other mail has arrived since then. Still no paxum checks.
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Consider telling Paxum that you will be asking the Postmaster (or whatever you have up there) to conduct an investigation into the missing mail and ask for details which you can give to the postmaster. Two missing checks is not a coincidence. Unless you have the address wrong or there are issues with people stealing your other mail then either someone is stealing it in transit or else Paxum (or a rouge employee) never sent them out. Of course I'm not saying Paxum is doing this but it would be possible for a company to lie about sending the checks so they could collect a phony stop payment fee. In the U.S. such a thing could potentially be seen as mail fraud and could involve prison...