Hey guys,
If any of you are Comcast customers you may want to see if you can login to your CCBill admin. I am in Houston and we are not able to link through via CCBill affiliate links nor are we able to access the CCBill admin.
It appears that Comcast made some changes to their routing tables and I am timing out to the following:
admin.ccbill.com (ccbill admin)
refer.ccbill.com (all affiliate tracking links)
images.ccbill.com (join page images)
Some loser tier 1 support person had no idea what a tracert was and was supposed to transfer me to a tier 2 but instead through me into a hold queue and I wasn't ever helped.
30 minutes on hold without anything.
I tried to email the support department via they very brief html support page but it wouldn't let me include enough data to make a difference. I wanted to give them tracerts to show them the issue but I guess they don't want to know.
Check it out and see if you are able to hit those urls. Comcast has a lot of paying customers that may not be able to get to your sites via affiliate links.
Jim
If any of you are Comcast customers you may want to see if you can login to your CCBill admin. I am in Houston and we are not able to link through via CCBill affiliate links nor are we able to access the CCBill admin.
It appears that Comcast made some changes to their routing tables and I am timing out to the following:
admin.ccbill.com (ccbill admin)
refer.ccbill.com (all affiliate tracking links)
images.ccbill.com (join page images)
Some loser tier 1 support person had no idea what a tracert was and was supposed to transfer me to a tier 2 but instead through me into a hold queue and I wasn't ever helped.
30 minutes on hold without anything.
I tried to email the support department via they very brief html support page but it wouldn't let me include enough data to make a difference. I wanted to give them tracerts to show them the issue but I guess they don't want to know.
Check it out and see if you are able to hit those urls. Comcast has a lot of paying customers that may not be able to get to your sites via affiliate links.
Jim
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