Question: do any hosts offer SLA compensation above 100%?

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #1

    Question: do any hosts offer SLA compensation above 100%?

    That is, more than a refund of a single month's fee, which for most of us is probably peanuts relative to the losses due to an extended outage. Rather, a penalty.

    Just curious.
  • JuiceMonkey
    Confirmed User
    • Oct 2004
    • 3581

    #2
    If the host is going to be down for more than 100% of the month I don't understand why you would stay with them? Maybe I don't understand your question completely.
    ICQ: 72251955 GTalk: JuiceMonkey

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    • sacX
      Confirmed User
      • Dec 2002
      • 2998

      #3
      you can get business continuation insurance with softlayer.com not sure what it really entails though.
      Have Asian Language Traffic?

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      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        Originally posted by JuiceMonkey
        If the host is going to be down for more than 100% of the month I don't understand why you would stay with them? Maybe I don't understand your question completely.
        All the SLAs I've seen have a sharp downtime:credit curve once downtime exceeds a certain amount. A few hours of downtime could have you at 100% credit, but that's where it stops.

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