Hi Adultzone,
We haven't changed our loading fees for partner loads - it is still $2 for a regular load or $5 for an immediate load (not $5+$2).
Private loads are charged a percentage of the load, which is in accordance with MasterCard's way of charging us for the load, so the amount you are charged in fees depends directly on how much money was loaded through the private load.
If you think that you were charged incorrectly, please open a ticket with our support team and then give me your ticket number (starts with LTK) so I can check it for you. You can email me directly at
[email protected].