This sounds advanced. You'll have to change the settings. You could set settings so that more popups are allowed. You could try to change the settings somehow so that it does not bypass the log in popup box inside the member's area.
Anybody using JW player on your site - make sure you are update your files. We found that IE9 does not like anything but the most current version. Surfers on IE9 will not be able to view your videos b/c the embedding code that needs to be updated.
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