The Planet HOsting Sucks Monkey Balls!!!!

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  • GooSearch
    Confirmed User
    • Oct 2006
    • 2538

    #1

    The Planet HOsting Sucks Monkey Balls!!!!

    just have to say that ThePLanet Hosting has been no help these guys give shit support and when something goes they tell us to get a third part admin.. they won't block ips and then when we ask for help they send shit.. customer support people help your clients.. we are moving servers in the am.. just thought i would share the wonderfull experience i have with ThePlanet Cock Suckers


    Dear ,

    The load on the server is one thing. The fact that you are being attacked almost non-stop is another. Your server is down again, but not after I saw this. This is a partial list of IPs with over 10,000 failed login attempts:

    12637 66.90.***.**
    12864 208.66.**.**
    16849 66.98.***.**
    23747 67.18.***.***

    For a full list do: # cat /var/log/secure* | grep Fa | cut -d: -f7 | cut -d' ' -f1 | sort | uniq -c | sort -n

    I would say you are being DDoS'd as well. Please login and do:
    # netstat -np | awk '{print $5}' | cut -d: -f1 | sort | uniq -c | awk '{if ($1> 2){print $0}}'

    50 123.3.**.**
    98 62.162.***.***
    34 24.19.***.***
    47 82.171.**.***
    29 84.126.**.**

    I don't know if any of these are server that belong to you but if they aren't I'm wondering why they would have so many Apache connections.

    You are using 998MB of you 1G of RAM - If I stop Apache and MySQL the load drops from 30+ to under 1. I have restarted these services. Just because the server is slow to respond doesn't mean its down. You need to do some optimization and configure some security measures or the current situation will continue.

    Thank You,
    The DumbFuck Planet
    GooSearch Real Text Ads Without The Drama
    Coming Back Bigger and Better Then Ever
  • directfiesta
    Too lazy to set a custom title
    • Oct 2002
    • 30169

    #2
    10,000 failed login attempts
    That is standard on most servers, every day ....

    I presume the logins would be for the ssh port .... They could have changed it from 22 to 4125 ( as an example ) ...

    But if you are under regular attack, maybe a hardware protection would be worth considering.

    Good luck meanwhile.
    I know that Asspimple is stoopid ... As he says, it is a FACT !

    But I can't figure out how he can breathe or type , at the same time ....

    Comment

    • GooSearch
      Confirmed User
      • Oct 2006
      • 2538

      #3
      they could have but didn't live support is balking and ticketsupport says do it myself.. FUCK YOU PLANET...
      GooSearch Real Text Ads Without The Drama
      Coming Back Bigger and Better Then Ever

      Comment

      • dready
        Confirmed User
        • Oct 2002
        • 5247

        #4
        If you call that bad support on an unmanaged server, I suggest you find managed hosting fast.

        I found The Planet would always go out of their way to help me out.
        ICQ: 91139591

        Comment

        • GooSearch
          Confirmed User
          • Oct 2006
          • 2538

          #5
          Originally posted by dready
          If you call that bad support on an unmanaged server, I suggest you find managed hosting fast.

          I found The Planet would always go out of their way to help me out.
          we've been paying extra for support, and now we're not getting what we are paying for .. when we first moved to their servers they where helpfull and always answered questions.. last 3-4 months support has gone to shit.. maybe they don't like me anymore
          GooSearch Real Text Ads Without The Drama
          Coming Back Bigger and Better Then Ever

          Comment

          • stfuvt
            Confirmed User
            • Aug 2001
            • 856

            #6
            get on webair
            my ICQ 129-839-858

            CELEBRITY SITES THAT CONVERT AND RETAIN!!!

            Comment

            • Moraxian
              Confirmed User
              • Jan 2004
              • 618

              #7
              I've never hosted with The Planet, and I won't. A couple of times someone had compromised one of *their* servers and began a DDoS attack from their server at my server (which at the time was hosted by EV1.net, another group of folks I hope to never do business with again...). When I contacted The Planet and tried to get to the abuse team, they asked me what my user ID was. When I told them I didn't have one and that someone was using one of their servers to attack my server, they transfered me to their sales department...

              Anyway, I use ATCI now (see my sig for details) and they have been nothing short of amazing. They're prices are competitive, and their service is second to none. They even helped me move something to another hosting company when one of the websites I was hosting needed something that ATCI could not provide. Really great service!
              Moraxian's Game Room - Bound and Gagged Damsels-in-Distress
              Want to trade links with Moraxian's Game Room and our Satellite Sites?
              Need Hosting? ATCI Hosting - High Powered Hosting at an Affordable Price

              Comment

              • fluffygrrl
                So Fucking Banned
                • May 2006
                • 2187

                #8
                Originally posted by them
                >> ServerBeach Receipt
                >> ===========================
                >> This invoice is for your account at ServerBeach.com. If you have any
                >> questions about this bill please send an email to
                >> [email protected].
                Originally posted by me, 1
                > This account has been cancelled. Please review your records.
                Originally posted by me, 2, a week later
                I see that you have ignored my previous email and fraudulently charged my
                credit card.

                You are advised as follows :

                1. The service you are invoicing has been cancelled April 26, and your
                staff has confirmed it's cancellation at that time.
                2. You were responsible for removing my financial and personally
                identifiable information from your database.

                You have 24 hours to :

                1. Issue refunds for charges you have fraudulently made after April 26.
                2. Remove my financial and personally identifiable information from any
                and all databases you maintain, either directly or through any third
                parties.
                3. Provide sufficient proof as to your compliance with 1) and 2) above.

                Should you fail to comply within 24 hours, I will file a complaint with
                the credit card company regarding your dishonest business practices as
                well as notify the FTC as to your illegal manipulation of customer data.

                Notwithstanding the foregoing, I reserve all rights, including, but not
                limited to, the right to institute proceedings against your company in the
                United States.
                Originally posted by them
                We apologize for this error. Your account has been canceled and your
                refunds have been processed.

                Regards,
                ServerBeach Billing Department
                A Peer 1 Company
                It's only been a couple of days after the weekend, but I swear to God, if my money's not back in the account this week I'm sending them back to whatever planet they're from.

                Comment

                • dubsix
                  Confirmed User
                  • Dec 2004
                  • 363

                  #9
                  if you want out fast and need soemthing up now... see sig

                  Comment

                  • fluffygrrl
                    So Fucking Banned
                    • May 2006
                    • 2187

                    #10
                    Im fine thanks, I always keep back-ups and back-ups for those. Just, drama always needs piling

                    Comment

                    • Zuzana Designs
                      All Your Design Needs
                      • Feb 2005
                      • 20901

                      #11
                      go webair they rock !!!!

                      Website Design - Consulting - Development
                      sarah [at] zuzanadesigns.com - See Our Work

                      Comment

                      • Masterchief
                        Confirmed User
                        • Jun 2006
                        • 530

                        #12
                        Originally posted by GooSearch
                        we've been paying extra for support, and now we're not getting what we are paying for .. when we first moved to their servers they where helpfull and always answered questions.. last 3-4 months support has gone to shit.. maybe they don't like me anymore
                        just because you paid for a little bit of extra support doesn't make them a managed hosting company.

                        Comment

                        • VexXxed
                          Confirmed User
                          • Sep 2006
                          • 544

                          #13
                          Why not just get them to put you behind one of their firewalls?

                          With unmanaged hosting & no firewall protecting you... you are pretty much SOL when you get DDOS'd.

                          Comment

                          • fluffygrrl
                            So Fucking Banned
                            • May 2006
                            • 2187

                            #14
                            Most types of DoS packets can (and should be) filtered at the exchange point, really. Even if it's unmanaged, that doesn't mean you just plug the box directly into the Internets. That's not unmanaged, that's unsane.

                            Comment

                            • potter
                              Confirmed User
                              • Dec 2004
                              • 6559

                              #15
                              So you have an unmanaged server which isn't being managed? Yeah, that can be trouble.

                              Comment

                              • chaze
                                Confirmed User
                                • Aug 2002
                                • 9774

                                #16
                                Go managed! www.dwhs.com
                                Like the desert needs the rain
                                We do fully manged WordPress, VPS, and Servers. Adult Host Pro https://adulthostpro.com/ Since 2001

                                Comment

                                • dougeetx
                                  Confirmed User
                                  • Apr 2002
                                  • 6163

                                  #17
                                  Go ahead and do this combination! Go to Server BEach (check sig) and then get Easy SErver Management to manage your servers. Great combo!
                                  Coming Soon! A NEW revolution in black adult social networking!

                                  Comment

                                  • HunkyLuke
                                    Virgin by request ;)
                                    • Feb 2002
                                    • 1924

                                    #18
                                    managed is the way to go, your server gets configured for high traffic and is monitored for strange behavior like that...if anything strange is detected we automatically check the server and fix things proactively: http://chilihost.com/hot.php

                                    Comment

                                    • fatpat
                                      Registered User
                                      • Jun 2007
                                      • 24

                                      #19
                                      been w/ the planet for years and never had problems...but i think managed is way to go for you
                                      [ email: [email protected] ]

                                      I run shit!

                                      Comment

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