Originally Posted by ed_banger

"While today is a bad day for HostHead clients, it is precisely a reminder about why the acquisition of HostHead by MojoHost is ultimately going to pay dividents to HostHead clients. Today's outage is not a result of any errors or omissions on our part, rather, a result of the limitations that have always been present within HostHead (limited staff, inappropriate infrastructure) which we have inherited."

Yup, blame a no-longer-existent entity to cover your ass. The quote "I never said it was your fault, I said I was going to blame you" comes to mind. A significant outage like this wouldn't have gone this long without communication had HH still been it's own entity. The ball was entirely dropped by Mojo.


How does not having access to the HostHead customer database (a valid reason for no mass-email) permit you to ignore tickets sent through the Mojo support channels? If MojoHost customers continued to receive quick support while the HostHead customers were ignored when they contacted the same Mojo support... then that is a sure sign of what you think of HostHead customers.