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IPS and Payoneer are working together on a technical issue
regarding transfers to Payoneer cards from the IPS e-wallet system.
It should be resolved soon. All other transfers to credit cards or debit
cards outside our system are working very smoothly. Hang in there, they'll get it done as soon as possible.
Regarding wires and loads to the Globe Wallet Visa cards, IPS does keep
a reserve at GBC, but even with that, estimating usage has been a moving target
somewhat. Rather than drop the instant load feature, IPS is working on a
foolproof solution that they believe will resolve this problem once and for all.
Again, we apologize for the inconvenience; we are in daily communication
with IPS to support them in addressing this issue with a permanent fix.
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