Quote:
Originally Posted by greenlab
Support reply :
Boris: We will try to settle them all by the end of this week. We apologize for the inconvenience it has caused you.
Support : As soon as the funds are on our account, all the prepaid cards will be loaded.
Me: and when the funds will be into your account ?
Boris: hopefully by the end of this week
So now it takes "hopefully" 1 week to load their "instant" prepaid cards...
Laura is not responding to emails anymore, so be very careful if you have funds in i-payout/EMC2
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Hi Grenlab,
I am confused about me not answering emails. I am not aware of any that have gone unattended. I have you added on ICQ, please feel free to contact me there as well.
We are in the process of adding the new EUR card, as you pointed out, the limits (500 eur) were just not acceptable and we were under the impression they could be raised with additional KYC. That was not the case, which is why we began the process to offer a new/better EUR card. I was told by tech this morning that it is in the final stages and should be in the next couple days.
Thank you,
LauraLee