Who is the Owner/ Big Cahuna at Hostgator?

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  • pornguy
    Too lazy to set a custom title
    • Mar 2003
    • 62910
    #1

    Who is the Owner/ Big Cahuna at Hostgator?

    Need to speak with that person as I have been unable to get very far on a DMCA issue with the minions.
    PornGuy skype me pornguy_epic

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    • Errors
      Registered User
      • Dec 2010
      • 39
      #2
      Make a thread at WebHostingTalk. They have a rep around there quite often.
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        • pornguy
          Too lazy to set a custom title
          • Mar 2003
          • 62910
          #3
          Yeah i dont want a rep. had enough of the guys I have been talking with.

          If nothing else I will but wanted to see what I got here

          Thanks though
          PornGuy skype me pornguy_epic

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            • Errors
              Registered User
              • Dec 2010
              • 39
              #4
              If you're going through a ticket, tell them to pass it up the chain to a supervisor. I've had to do that as well.
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                • pornguy
                  Too lazy to set a custom title
                  • Mar 2003
                  • 62910
                  #5
                  Might end up going that route as well. Thanks for the tip.
                  PornGuy skype me pornguy_epic

                  AmateurDough The Hottes Shemales online!
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                    • pornguy
                      Too lazy to set a custom title
                      • Mar 2003
                      • 62910
                      #6
                      Bump.....
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                        • pristine
                          So Fucking Banned
                          • Dec 2010
                          • 1176
                          #7
                          yeah, some exec cares about your DMCA request IDIOT.

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                            • Errors
                              Registered User
                              • Dec 2010
                              • 39
                              #8
                              oh. Go above their heads. They get their servers from ThePlanet
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                                • Adraco
                                  Confirmed User
                                  • May 2009
                                  • 3745
                                  #9
                                  I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of:
                                  "if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve."

                                  So ask to please be escalated to him.

                                  EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name:
                                  http://support.hostgator.com/article...nformation-why

                                  EDIT 2: It's gone from the webpage, but captured here:
                                  "Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve."
                                  http://blog.hostgator.com/2010/09/30...eptember-2010/
                                  Last edited by Adraco; 01-12-2011, 07:16 AM. Reason: Hostgator owner = Brent
                                  ----------------------------------------------------------------------------------
                                  The truth is not affected by the beliefs, or doubts, of the majority.

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                                    • pornguy
                                      Too lazy to set a custom title
                                      • Mar 2003
                                      • 62910
                                      #10
                                      Originally posted by pristine
                                      yeah, some exec cares about your DMCA request IDIOT.
                                      You know its kind of funny when I have talked with the owners of other hosting companies they sure as HELL were interested.

                                      Hosting a domain that steals content can cause some real issues for the host.
                                      PornGuy skype me pornguy_epic

                                      AmateurDough The Hottes Shemales online!
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                                        • pornguy
                                          Too lazy to set a custom title
                                          • Mar 2003
                                          • 62910
                                          #11
                                          Originally posted by Errors
                                          oh. Go above their heads. They get their servers from ThePlanet
                                          Thanks for the info. I dont want to go that route for sure but...

                                          Originally posted by Adraco
                                          I think the owner's name is Brent or Brad. It used to say on their sales pages, under the support section something along the lines of:
                                          "if you ever have problems with support, ask that your ticket get assigned to Brent (or possibly Brad) and he will personally give you the VIP treatment you deserve."

                                          So ask to please be escalated to him.

                                          EDIT: Yes, it's Brent, see here that sometimes domains are registered in his name:
                                          http://support.hostgator.com/article...nformation-why

                                          EDIT 2: It's gone from the webpage, but captured here:
                                          "Should you ever have an issue with our traditional support mediums, simply request that your ticket be assigned to our owner, Brent. He will be more than happy to provide you with the V.I.P. attention that you deserve."
                                          http://blog.hostgator.com/2010/09/30...eptember-2010/
                                          And thanks to you for posting that. I will give it a shot and see what happens.
                                          PornGuy skype me pornguy_epic

                                          AmateurDough The Hottes Shemales online!
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                                            • Errors
                                              Registered User
                                              • Dec 2010
                                              • 39
                                              #12
                                              Originally posted by pristine
                                              yeah, some exec cares about your DMCA request IDIOT.
                                              Actually the owner does care for his clients and concerns. He always has said to contact him with any concerns.
                                              Last edited by Errors; 01-12-2011, 07:43 AM.
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                                                • pornguy
                                                  Too lazy to set a custom title
                                                  • Mar 2003
                                                  • 62910
                                                  #13
                                                  Originally posted by Errors
                                                  Actually the owner does care for his clients and concerns. He always has said to contact him with any concerns.
                                                  Ignore that. some people just love to spew hate and negativity.
                                                  PornGuy skype me pornguy_epic

                                                  AmateurDough The Hottes Shemales online!
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                                                    • fris
                                                      Too lazy to set a custom title
                                                      • Aug 2002
                                                      • 55705
                                                      #14
                                                      ask ryceric he probably knows
                                                      Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

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                                                        • pornguy
                                                          Too lazy to set a custom title
                                                          • Mar 2003
                                                          • 62910
                                                          #15
                                                          Thanks Fris. I will try him.
                                                          PornGuy skype me pornguy_epic

                                                          AmateurDough The Hottes Shemales online!
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                                                            • Errors
                                                              Registered User
                                                              • Dec 2010
                                                              • 39
                                                              #16
                                                              I asked the tech the quickest way to get ahold of Brent:
                                                              (10:47:14 AM) Max Fo: Email [email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP.
                                                              (10:48:13 AM) Jesse: awesome. thanks Max
                                                              (10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today?
                                                              (10:48:29 AM) Jesse: that's good. thanks
                                                              (10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.
                                                              Last edited by Errors; 01-12-2011, 07:50 AM.
                                                              DeoHost - Free Accounts Offered. Live Uptime Stats
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                                                                • pornguy
                                                                  Too lazy to set a custom title
                                                                  • Mar 2003
                                                                  • 62910
                                                                  #17
                                                                  Originally posted by Errors
                                                                  I asked the tech the quickest way to get ahold of Brent:
                                                                  (10:47:14 AM) Max Fo: Email [email protected] and mark the subject ATTN: Brent and we will make sure he gets it ASAP.
                                                                  (10:48:13 AM) Jesse: awesome. thanks Max
                                                                  (10:48:21 AM) Max Fo: You're very welcome. Can I help with anything else today?
                                                                  (10:48:29 AM) Jesse: that's good. thanks
                                                                  (10:48:34 AM) Max Fo: Thank you for using HostGator Live Chat. If you could take a minute to rate your experience with HostGator as well as my overall performance, that would help us to improve our customer service. To do that, just click the button that says Rate and Exit in the upper right hand corner. The survey takes less than a minute to fill out.
                                                                  Thanks. I appreciate the effort.
                                                                  PornGuy skype me pornguy_epic

                                                                  AmateurDough The Hottes Shemales online!
                                                                  TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME!

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                                                                    • fris
                                                                      Too lazy to set a custom title
                                                                      • Aug 2002
                                                                      • 55705
                                                                      #18
                                                                      maybe try theplanet since they provide hostgator with the bandwidth, always can go one higher up, and if no answer go right to the source whos providing the fiber
                                                                      Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.

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                                                                        • Deej
                                                                          I make pixels work
                                                                          • Jun 2005
                                                                          • 24386
                                                                          #19
                                                                          Worst fucking host ever!

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                                                                            • mineistaken
                                                                              See signature :)
                                                                              • Apr 2007
                                                                              • 29656
                                                                              #20
                                                                              Originally posted by fris
                                                                              maybe try theplanet since they provide hostgator with the bandwidth, always can go one higher up, and if no answer go right to the source whos providing the fiber
                                                                              This was suggested already

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                                                                                • pornguy
                                                                                  Too lazy to set a custom title
                                                                                  • Mar 2003
                                                                                  • 62910
                                                                                  #21
                                                                                  I dont know how they are as a host and dont really care. But I know how things have been ref a DMCA and its sad, and for sure will make me stay away when I need another virtual spot for blogs. Thanks again Fris. and everyone else.
                                                                                  PornGuy skype me pornguy_epic

                                                                                  AmateurDough The Hottes Shemales online!
                                                                                  TChicks.com | Angeles Cid | Mariana Cordoba | MAILERS WELCOME!

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