I hope you get it sorted out. Didn't you have a raid setup?
-
---
ICQ 14-76-98 <-- I don't use this at all -
Free 🅑🅘🅣🅒🅞🅘🅝🅢 Every Hour (Yes, really. Free ₿itCoins.)
(Signup with ONLY your Email and Password. You can also refer people and get even more.)Comment
-
If it's that important try offering them $500 for full recovery, $300 for 90% recovery and $100 for 50% recovery. Often hosts don't try very hard because nothing is in it for them except perhaps avoiding a pissed off customer. It can take some time to properly recover a drive and some might not want to bother otherwise. It's easier to just say that it's gone. That said, if the drive is really gone and doesn't spin then recovery isn't possible through software alone.
I'm no fan of Webair but this statement isn't fair in this case. Drives go bad sometimes. You need to have backups.you get what you pay for with a hosting company like WEBAIR.
You don't like my posts? Put me on ignore or fuck right off. I'll say what I want.
Comment
-
You are right it is my mistake but I have the sites backed up its just my blogs and affiliate program databases that are gone. Lots of work to be done to recover form this and I am going to have a ton of unhappy customers/affiliates.HD and 4k Content Production by JayRock
http://jayspov.net
http://blackforwife.com
http://cospimps.com
SKYPE JAYROCKCONTENT
[email protected]
Twitter @jayrockcontentComment
-
We do offer backup plans to all clients but unfortunately in this case it was not selected.
Jay I am contacting you now regarding your server and recovery options.
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
-
Conversion Sharks - 1,000+ adult dating offers, traffic management, and consistently high payouts.
We will guarantee and beat your current EPC to win your dating traffic!
Skype: ConversionSharks || Email: info /@/ conversionsharks.comComment
-
Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more!
AmeriNOC Coupons | Certified Hosting Coupons | Hosting Coupons | Domain Name Coupons
Comment
-
Does Webair use good drives or just cheap whitebox drives?Comment
-
Exactly...
It's always a terrible thing when someone loses a drive or data. We ALWAYS recommend multiple forms of backup no matter where you host! Any Webair client that does not have backups enabled is auto reminded periodically as to the importance of backups. Additionally, we mention it in just about every newsletter that goes out.
Jay-Rock - I personally spoke to my team to ensure they are doing everything possible to help your situation, and get you back up and running as fast as possible. We can always send it out for recovery, but that can sometime get pretty expensive, i'm sure that was offered to you already. If there is anything I can help you with in the interim personally please feel free to contact me.
MLast edited by webair; 12-20-2010, 11:12 AM.
~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~
~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~
ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected]Comment
-
This sounds like a case where a pre-checked cross sale box for automatic hard drive back-up would be a GOOD thing
Maybe a lesson for all hosting companies moving forward...
Offer this back-up as a standard feature on all accounts and make the customer aware of the importance as well as the added cost based on usage... then if the customer wants to opt out he will make that decision as an educated consumer.
Just my
Good luck Jay
_ICQ: 254 914 537 - Skype: AlmightyJimComment
-
good idea AJThis sounds like a case where a pre-checked cross sale box for automatic hard drive back-up would be a GOOD thing
Maybe a lesson for all hosting companies moving forward...
Offer this back-up as a standard feature on all accounts and make the customer aware of the importance as well as the added cost based on usage... then if the customer wants to opt out he will make that decision as an educated consumer.
Just my
Good luck Jay
_
Good job to the Webair crew, stand up company
hope you gets it worked out jayrock
Last edited by AliGbone; 12-20-2010, 01:08 PM.I'm not Ali A, not Ali B, Ali C, Ali D, Ali E, Ali F... but... Ali G!
Booyakasha!!!!
Need Content? ADULTCENTRO ROCKS! ADULTCENTRO.COMComment
-
Can't you take the hard drive to say Best Buy and have the information recovered for like 100 bucks?Comment
-
I think webair have that already on order form,but you still need to specify howmuch data you want to backup.This sounds like a case where a pre-checked cross sale box for automatic hard drive back-up would be a GOOD thing
Maybe a lesson for all hosting companies moving forward...
Offer this back-up as a standard feature on all accounts and make the customer aware of the importance as well as the added cost based on usage... then if the customer wants to opt out he will make that decision as an educated consumer.
Just my
Good luck Jay
_Comment
-
Maybe hosts should do this, but most don't for two major reasons ...
1. Unmanaged is just that, unmanaged - backups are responsibility of such customers. Managed plans tend to be better, but often even some of those don't include adequate backup service either.
2. Many customers (and it may be worse in adult) shop on price alone; airline fare shopping mentality - or in this case, for hosts to offer such deep-discounts means lots of corners are going to be cut, along with many aspects of the service, such as backups, being offered separately for extra.
Bottom line is don't expect much for $xx dedicated server "specials" - there's practically no markup on that. In addition, some hosts use "specials" as a way to recycle old servers / used components, such as HDs.
RonDomagon - Website Management and Domain Name SalesComment
-
Comment