What's the opposite of customer service?

Interesting take on the 'no publicity is bad publicity' idea.

10/25/10 10:06 PM
I feel these folks are major scammers. I wish I would have read all these review prior to send them my frames. But I did not and I sent in two pair of sunglasses for minor repairs. I shipped my frames to them by USPS for $2.30. I got a response 15 days later saying frames are unfixable and I must pay $12 return shipping.
I contacted them and offered to send them a pre-paid USPS shipping label. They (Tony) called me a "bozo" and "baffoon" with this idea. They said they will destroy my frames unless I pay the $12 shipping. I am strictly telling the facts....you make your own decision if you want to risk business with these folks.

HERE IS A RESPONSE FROM DECORMYEYES.COM THAT WAS SENT TO ME TODAY 10/27/10:

You sent 2 pair of glasses to me to fix
We cant fix them
We use UPS to return all items
You pay for return fees
You choose not to
I said OK send label
Now you want to post negative

GO FUCK YOUSELF COCKSUCKER...
I pee on your negative. Now you lost your glasse bitch!