Originally Posted by Cyandin

There are four main points which make up a good hosting company.

1. Datacenter (is it a hall closet, or a facility worth of the worlds biggest companies?)

2. Bandwidth (is it congested, oversold and saturated trash, or the real deal?)

3. Server Hardware (are you being sold ancient dragons who have been lurking in a DC since 1999, or getting servers that are either brand new or less than a year old, and are they warrantied?)

4. Support/Management (do you get real 24/7/365 support from people who know what they're doing, or is there one real tech, and a 24/7/365 team of front-liner noobs who do nothing but say "We'll forward this to someone who knows what they're doing and will complete this ticket in 7-10 business days)