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The level of pay/amount of hours depends on the skill of the manager. If a person is of limited skill and just answers emails and is a mouthpiece on message boards, they don't command much money these days.
If you are a rep that has many things to bring to the table and is an asset to the company, the hours and pay are likely much greater. There are a handful of great reps out there, and you'll find out that they are much more than board personalities and email answering services.
In summation....If you're a rep that knows how to build traffic, can make important decisions that benefit the company and you have people skills, then a career may be there for you. If not, you'll have your contacts scraped away by the company, and you'll get passed around to the next company.
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