Quote:
Originally posted by corvett
I just came across this
boncne, with all due respect, I fail to see a catch here. If you want to be visa registered, you pay the registration fee and we will submit your application through to Visa. Once we get an ?accepted? response from Visa, we will update your signup form to allow Visa transactions. If you are not accepted, we will refund the registration fee to you, however you had paid it.
Once your registration is submitted, you cannot change your mind and expect to get the registration fee back. That is a decision that should have been made before you had requested and paid for your Visa registration.
After submission, our clients normally find out that they get their Visa turned on within a reasonable amount of time, if you feel that it is not the case, contact us so that we can follow up.
Ztik, boncne, please contact me via icq or email, I will be happy to look at your accounts individually.
Thanks
[email protected]
45471840
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This is exactly the kind of evasion I experienced on the phone with CCBill. Mark - read what you just wrote. There's a BIG hole there that allows CCBill to never refund $$$ for unapproved accounts. All CCBill has to do is not inform the applicant that the application was rejected and state that it's still being processed.
And I suspected that that was what was going on with my account since I was not given a direct answer to my question, "Suppose VISA doesn't respond.... for 3 years. When would we get refunded?"
I have accepted the loss of the $$ but CCBill's refusal to give me a date that I could get the $$ back screams scam. "You get the refund if the application isn't approved. It hasn't been turned down yet so we can't refund the money."
It was this and the fact that we just weren't making the cash that prompted us to close. I may have given it another month but not with CCBill dancing around direct questions and refusing to answer them.
There's no telling how many sales we missed because we can't accept visa. Since CCBill can't tell me when they'll know if we can or can't accept VISA, we've GOT to close.
Simple question:
If an application for VISA acceptance never gets processed, at what point is a refund given?
I appretiated the way CCBill offered to turn on VISA processing for us since it had been 2 weeks since we applied. However when I got the run around on the answer to that simple question, I decided I'd rather go ahead and close since we may end up losing VISA acceptance soon after it was turned on. I've been scammed too many times (once... 3rd dimension technologies in 1997) to not be cautious with evasive salesmen.