Quote:
Originally Posted by rowan
... after a week ....?!
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Unfortunately, I just saw this thread today so I've been trying to catch up on the situation as I do not handle day to day support issues myself.
From reading the support ticket, documents where neither provided, offered or was it even stated that they existed. We also gave the person 24 hrs(warned twice) to remove the content before we even disbaled the domain. Maybe the OP might like to clarify these rather important facts they left out?
Either way the ticket was re-opened and proper documents requested by our legal team.