Just a question here since I know quite a few folks here have mainstream sites and work with commission junction.
Yesterday, a regular customer that frequents one of my mainstream sites and regularly makes purchases there through my affiliate links relayed a rather disturbing situation.
He had just clicked through my affiliate link and was filling out the profile for a rather large product purchase. The profile included his phone number and such. While he was in the midst of placing his web order, he received a phone call from the "sales staff" telling him that they would take his order over the phone "for his convenience."
Of course, my regular customer contacted me and told me what had happened. Apparently, the sales staff has access to see who is online and what they fill out in their profile and "sniped" the order by calling my customer.
I'm waiting to hear back from my affiliate rep on this, but damn, when I three wayed my customer into the "sales office" with me on the phone to find out what was going on they were dismissive, rude as hell, and obviously GUILTY AS FUCK.
I wonder now how many orders I have lost from this company by their sales staff having access to customers as they are online trying to place order through my affiliate links! THIS BLOWS!
Yesterday, a regular customer that frequents one of my mainstream sites and regularly makes purchases there through my affiliate links relayed a rather disturbing situation.
He had just clicked through my affiliate link and was filling out the profile for a rather large product purchase. The profile included his phone number and such. While he was in the midst of placing his web order, he received a phone call from the "sales staff" telling him that they would take his order over the phone "for his convenience."
Of course, my regular customer contacted me and told me what had happened. Apparently, the sales staff has access to see who is online and what they fill out in their profile and "sniped" the order by calling my customer.
I'm waiting to hear back from my affiliate rep on this, but damn, when I three wayed my customer into the "sales office" with me on the phone to find out what was going on they were dismissive, rude as hell, and obviously GUILTY AS FUCK.
I wonder now how many orders I have lost from this company by their sales staff having access to customers as they are online trying to place order through my affiliate links! THIS BLOWS!
51-566-514 
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