Hello everyone.
Issue resolved. Nice meeting you btw.
To any others:
This is Rico, with WontonMedia (PanchoDog.com, CountDuhMoney.com, etc)
We purchased SiteDepth from Omar Sefian in February of 2010.
We emailed clients, posted on GFY and other forums and have added a support suite, multiple ICQ's and revamped the site:
www.SiteDepth.com
I had thought more people were aware we had purchased it.
That said and without going into details that are better left buried:
Had we known the extent of the problems Omar had with previous clients, we would not have purchased the business. I understand as a previous SiteDepth client, a client of NATS, MPA3, and many many more software and script providers, that support is difficult and not always what you expect.
We have done our best while not charging for the majority of issues that have come in.
It is sad to see people not understand this.
We could have just let it go under (with Omar) and hundreds of people would be in a lot of trouble.
Instead, we decided to take it over and make it better. We will launch a new version in the following months to come.
Since then, we have installed a support suite and fixed any client issues as best we could, while at the same time trying to maintain SiteDepth as a business.
Yet, we have been bombarded with issues we cannot collect on, as they were 'problems, promises, issues' from the previous owner.
In short, we are doing our best to make this work.
Please feel free to email support via our website:
www.SiteDepth.com
We'll get to you as soon as we can.
Thank you,
Rico Garrett
Wonton Media, LLC
ICQ: 144735794
Skype: sitedepth
Phone: 1-877-4Wonton
Mobile: 1-512-558-1189
Email:
[email protected]
Software --------
www.SiteDepth.com
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