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epass is tying up money to earn more interest. Verizon double billed me on my virtual visa card. (which also happened to another card of mine but was resolved with a simple charge back to my card same day) Epass locked up my whole account, wanted dispute papers, ID verification, CC statements (for THEIR virtual card), a photocopy of the card (duh....virtual?) and said after they reviewed all the paperwork, they would render a decision in 7-10 business days.WTF? At same time, Verizon saw their error credited my epass account back within fifteen minutes of me calling Epass. My Epass stayed locked for 7 days.
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