Hosting: should existing customers be offered price reductions?

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #1

    Hosting: should existing customers be offered price reductions?

    Say you're paying $149/mo for a server. Some time after setup, the host reduces the price on their page for an equivalent server & transfer to $99/mo. Should the existing customer enjoy that price drop also?
  • baddog
    So Fucking Banned
    • Apr 2001
    • 107089

    #2
    That depends . . . if the prices go up, should you pay the new price?

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    • LiveDose
      Show Yer Tits!
      • Feb 2002
      • 25792

      #3
      Discounts are used in every industry to attract new customers.

      In this industry the lesson learned is to never ever sign a contract for hosting. There is no benefit to the customer with the way BW prices are dropping.

      Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

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      • martinsc
        Too lazy to set a custom title
        • Jun 2005
        • 27043

        #4
        Originally posted by baddog
        That depends . . . if the prices go up, should you pay the new price?
        exactly....
        Make Money

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        • baddog
          So Fucking Banned
          • Apr 2001
          • 107089

          #5
          I know my cable company advertises lower prices to new customers . . . free months even.

          I expect the only way that is going to help me is if I cancel my service, then sign up again.

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          • SomeCreep
            :glugglug
            • Mar 2003
            • 26118

            #6
            Originally posted by rowan
            Say you're paying $149/mo for a server. Some time after setup, the host reduces the price on their page for an equivalent server & transfer to $99/mo. Should the existing customer enjoy that price drop also?
            Interesting question. You'd think old customers would pay less once their box is 2 or 3 years old, but that's not the way things work.

            I look at it this way. Your price stays the same, because you're paying for rackspace, electricity, free hardware replacement, and tech support.

            Webair Hosting

            I use and recommend Webair for hosting.

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            • rowan
              Too lazy to set a custom title
              • Mar 2002
              • 17393

              #7
              Originally posted by LiveDose
              Discounts are used in every industry to attract new customers.

              In this industry the lesson learned is to never ever sign a contract for hosting. There is no benefit to the customer with the way BW prices are dropping.
              Just FWIW, this isn't entirely hypothetical... It wasn't a discount, it was the standard price. I worked out that I was being charged +$50 for over 13 months.

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              • Pointless
                Confirmed User
                • Jan 2003
                • 2142

                #8
                if the price goes down and they dont adjust my bill to new plan i simply move.

                If the price increases and they adjust my account to increase bill i move aswell
                355 north
                Adultdatelink.com

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                • LiveDose
                  Show Yer Tits!
                  • Feb 2002
                  • 25792

                  #9
                  Originally posted by rowan
                  Just FWIW, this isn't entirely hypothetical... It wasn't a discount, it was the standard price. I worked out that I was being charged +$50 for over 13 months.


                  If you were not in a contract then yes you should get that price. But just like cell phone stuff you have to stay on top of it. Most service companies will not alert you when prices drop. Some will and those are the companies that I will be loyal to for good. But it is rare.

                  Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

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                  • Adultnet
                    Confirmed User
                    • Sep 2003
                    • 8713

                    #10
                    yeah you should pay less.


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