What does 24/7 support mean to you?

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  • INever
    Confirmed User
    • Jan 2005
    • 4028

    #1

    What does 24/7 support mean to you?

    I just had a guy at one of the payment processors me that 24/7 support means that they'll get back to me within 24 hours.

    I told him I always thought 24/7 meant "all the time", as in "available all the time".

    Who's right?
    I love Camdough

    airvpn
  • aico
    Moo Moo Cow
    • Mar 2004
    • 14748

    #2
    24 hours a day, 7 days a week.

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    • madawgz
      8.8.8.8
      • Mar 2006
      • 30509

      #3
      you are right

      they are there...but they might have other things to do first before getting to you...
      TAEMDLRMSKRJIXMRLSMRJ.

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      • MandyBlake
        The one and only!
        • Nov 2002
        • 17761

        #4
        yeah they are working 24/7.
        Mandy's Playhouse
        Her First Fat Girl
        If you're interested in promoting my sites, ICQ me! 178411921

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        • ztik
          Confirmed User
          • Aug 2001
          • 5196

          #5
          Originally posted by madawgz
          you are right

          they are there...but they might have other things to do first before getting to you...
          24 hours is pretty damn slow support though
          .

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          • INever
            Confirmed User
            • Jan 2005
            • 4028

            #6
            especially when you tell them your members area is exposed and you're gonna block it til its fixed.
            I love Camdough

            airvpn

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