Yeah, but after a couple of hours you start wondering whether the problem has been fixed but there's some other issue with your own specific equipment.
There's also no point them telling me "it's a problem with a router" a few mins after I open a ticket if I hear nothing further in the next 12 hours!
There's also no point them telling me "it's a problem with a router" a few mins after I open a ticket if I hear nothing further in the next 12 hours!




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