Why is it impossible for people to refund money when they don't do the work ?

This just drives me fucking insaine.

You pay someone for work, they don't do it. It takes a fucking miracle to get them to send back the money.

I had this one fucker i paid through pay pal to do some work for me. Work is suppose to take 1 week to complete. Week goes by and no update, no reply he got the money nothing. I start sending emails, no reply. I issue a dispute with paypal after the 10th day. A few days later I get an email " Sorry I was in the hospital ". At this point it has been 2 weeks and I already hired someone else so I reply back " sorry to hear about your situation but since I did not hear from you I hired someone else.

The next thing I see is a reply from them in paypal contesting my dispute saying he did the work and i am lieing and he suggested to paypal that they shut down my pay pal account LOL.

Then he ICQ's me:

EBIZNOW (05:42 PM) :
hi
EBIZNOW (05:42 PM) :
can we talk ?
EBIZNOW (05:43 PM) :
hello
EBIZNOW (05:43 PM) :
anybody there ?
EBIZNOW (05:45 PM) :
can we talk ?
Will76 (05:46 PM) :
sure
Will76 (05:46 PM) :
are you going to make up more lies about me ?
EBIZNOW (05:47 PM) :
first of all
EBIZNOW (05:47 PM) :
Pls mind your language
EBIZNOW (05:47 PM) :
You used abuses in your mails while I was expecting some reply from you
Will76 (05:48 PM) :
you try to steal money from me, try to get my paypal account shut down, you make up lies and now you icq me to tell me to mind my language.
EBIZNOW (05:48 PM) :
whatever the case is, but I'm still willing to get going with the job
Will76 (05:48 PM) :
WHAT ?
EBIZNOW (05:48 PM) :
no it is no stealing
EBIZNOW (05:48 PM) :
yes
EBIZNOW (05:49 PM) :
I'm willing to finish the work
Will76 (05:49 PM) :
are you crazy? you emailed me 2 weeks later said you were in the hospitol but you told paypal you completed the work right after i sent payment
EBIZNOW (05:49 PM) :
so pls calm down
Will76 (05:49 PM) :
calm down, after what you wrote to paypal about me that you completed the job when you admit even now you didnt
EBIZNOW (05:50 PM) :
I'm not here for jokes etc ........... It was a technical answer for a technical question ............ nothing personal
Will76 (05:50 PM) :
you want me to so what, ok no big deal i will give you another chance ?
EBIZNOW (05:50 PM) :
sure you should
Will76 (05:50 PM) :
technical answer ? it was a lie
Will76 (05:51 PM) :
did you or did you not do the work ? no you didn't you said you did and you said my paypal account should be shut down
Will76 (05:51 PM) :
= technical answer ?
EBIZNOW (05:51 PM) :
withdraw the dispute, and I'll get started ............. that's what I wrote in my mail as well
EBIZNOW (05:51 PM) :
and didn't receive any reply from you
Will76 (05:52 PM) :
and my reply was no thanks, sorry to hear about your medical problems but you waited to long i found someone else. please refund the money for the work THAT HAS NOT BEEN DONE YET.
Will76 (05:52 PM) :
well i have screen shots of my mail to show otherwise
Will76 (05:52 PM) :
showing it was sent
EBIZNOW (05:52 PM) :
no such mail received by me ........... I swear on god
Will76 (05:52 PM) :
that gives you no excuse to make up lies about me and tell paypal that you already did the work
EBIZNOW (05:53 PM) :
come on ........... assign me some other work if you have one ........... and your payment will be justified
EBIZNOW (05:53 PM) :
doesn't that make sense \?
EBIZNOW (05:55 PM) :
Still there ?
Will76 (05:55 PM) :
no, you are not someone i want to do business with. sorry. I don't do busiiness with people who make up lies about me. people are a dime a dozen that can do the work i am looking for the last person i am going to give the work to is someone that is recommending to paypal that my account should be shut down and that you already did the work

EBIZNOW (05:56 PM) :
ok .......... don't do any new business with me if you don't trust me
EBIZNOW (05:56 PM) :
but
EBIZNOW (05:56 PM) :
give me a chance to settle the amount which is already paid
EBIZNOW (05:57 PM) :
ANY work will do
Will76 (05:58 PM) :
this conversation is over with and will be given to paypal, next time maybe you will act like a professional and refund the money. you did not email me for 2 weeks after i paid you, after the project was due for completion. next time just refund the persons money, what does it hurt you, you did no work, and move on. all of this just hurts yourself and is very poor business.



I don't understand, why is it like pulling fucking teeth to get people to refund your money, especially when they did no work ? I can understand if they did some work. This has happened to me several times with people. It's not about the money, which I will get back, I just can't understand why people act this way.