What's a good registrar these days?

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  • AaronM
    GFY Royality ;)
    • Oct 2001
    • 46917
    #1

    What's a good registrar these days?

    I've been a reseller for my current one for about 6 years. Lately their customer service has sucked. Truth be told, there is no customer service there. I can't get through on their phone lines and they do not respond to emails or their ticket system.

    So...I'm looking for a new provider for all of my domain name needs.

    I spoke with Moniker a few months back. They quoted me an agreeable price but then they dropped the ball on setting things up.

    So......Who else should I consider?
    Tags: None
    • TheDoc
      Too lazy to set a custom title
      • Jul 2001
      • 13827
      #2
      www.enom.com

      I have been moving everything over from regfly - so far enom has been a great service.
      ~TheDoc - ICQ7765825
      It's all disambiguation

        Comment

        • AaronM
          GFY Royality ;)
          • Oct 2001
          • 46917
          #3
          Originally posted by TheDoc
          www.enom.com

          I have been moving everything over from regfly - so far enom has been a great service.


          Guess who my current one is.

          Thanks anyway.

            Comment

            • baddog
              So Fucking Banned
              • Apr 2001
              • 107089
              #4
              we use godaddy

                Comment

                • BoyAlley
                  So Fucking Gay
                  • Nov 2004
                  • 19714
                  #5
                  I use Teh Moniker.

                    Comment

                    • AaronM
                      GFY Royality ;)
                      • Oct 2001
                      • 46917
                      #6
                      Originally posted by BoyAlley
                      I use Teh Moniker.

                      Thank you for reading before posting.

                        Comment

                        • SomeCreep
                          :glugglug
                          • Mar 2003
                          • 26118
                          #7
                          Originally posted by AaronM
                          I've been a reseller for my current one for about 6 years. Lately their customer service has sucked. Truth be told, there is no customer service there. I can't get through on their phone lines and they do not respond to emails or their ticket system.
                          Yeah, I dont know what the fuck happened with Enom. I used to be able to get on the phone with support, no problem. Now, I call and I hear "Expected wait time, 2 hours 8 minutes," and I just hang up.

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                            • AaronM
                              GFY Royality ;)
                              • Oct 2001
                              • 46917
                              #8
                              Originally posted by baddog
                              we use godaddy


                              Got some questions about them. Hitting you up on ICQ in a min....

                                Comment

                                • AaronM
                                  GFY Royality ;)
                                  • Oct 2001
                                  • 46917
                                  #9
                                  Originally posted by SomeCreep
                                  Yeah, I dont know what the fuck happened with Enom. I used to be able to get on the phone with support, no problem. Now, I call and I hear "Expected wait time, 2 hours 8 minutes," and I just hang up.


                                  Exactly. Back when I first started doing business with them, I had Matt Stearn's direct number and he would personally get shit done for me. Since he left the company, they have gone to complete shit.

                                    Comment

                                    • fusionx
                                      Confirmed User
                                      • Nov 2003
                                      • 4618
                                      #10
                                      I'm using namecheap - not sure if they resell for Enom or not. Don't think so. I also don't know how they deal with large portfolios. They've been great for me with customer service, etc.

                                      AEBN uses Directnic. The admins seem to love those guys - they manage about 3500 domains.

                                        Comment

                                        • RedShoe
                                          赤い靴 call me 202-456-1111
                                          • Feb 2001
                                          • 14831
                                          #11
                                          I've used natnames since Vegas 2001. Andrew has always been very helpful and very easy to get on the phone. Tell him RedShoe sent you.... no.. actually better not do that I have no clout anywhere.

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                                            • AaronM
                                              GFY Royality ;)
                                              • Oct 2001
                                              • 46917
                                              #12
                                              Originally posted by fusionx
                                              I'm using namecheap - not sure if they resell for Enom or not. Don't think so. I also don't know how they deal with large portfolios. They've been great for me with customer service, etc.

                                              AEBN uses Directnic. The admins seem to love those guys - they manage about 3500 domains.

                                              Good to know. I'll pick their brains tomorrow.

                                              Thank you.

                                                Comment

                                                • SomeCreep
                                                  :glugglug
                                                  • Mar 2003
                                                  • 26118
                                                  #13
                                                  Originally posted by AaronM
                                                  Exactly. Back when I first started doing business with them, I had Matt Stearn's direct number and he would personally get shit done for me. Since he left the company, they have gone to complete shit.
                                                  Oh, is that what happened? Damn.

                                                  I wouldnt even mind holding for a long time, because I just work at my computer and keep the phone on speaker, but their number is not toll free. So calling from Cali to their headquarters in Bellevue, Washington costs me an arm and a leg.
                                                  Last edited by SomeCreep; 02-16-2007, 06:05 PM.

                                                  Webair Hosting

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                                                    • AaronM
                                                      GFY Royality ;)
                                                      • Oct 2001
                                                      • 46917
                                                      #14
                                                      Originally posted by SomeCreep
                                                      Oh, is that what happened? Damn.

                                                      I wouldnt even mind holding for a long time, because I just work at my computer and keep the phone on speaker, but their number is not toll free. So calling from Cali to their headquarters in Bellevue, Washington costs me an arm and a leg.

                                                      I have a Vonage line so there is no long distance but I refuse to stay on hold for that long. That's not customer service, it's customer neglect.

                                                        Comment

                                                        • Tempest
                                                          Too lazy to set a custom title
                                                          • May 2004
                                                          • 10217
                                                          #15
                                                          With enom buying and integrating BulkRegister into their system over the last few months and now the RegisterFly thing, I suspect they're stretched a tad thin right now.


                                                          Oh.. I was using BulkRegister and more recently NameCheap..
                                                          Last edited by Tempest; 02-16-2007, 06:11 PM.

                                                            Comment

                                                            • DaddyHalbucks
                                                              A freakin' legend!
                                                              • Feb 2004
                                                              • 18975
                                                              #16
                                                              Give Moniker another try.

                                                              Boner Money

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                                                                • chaze
                                                                  Confirmed User
                                                                  • Aug 2002
                                                                  • 9774
                                                                  #17
                                                                  I heard of this really good one, www.ezdomainname.com
                                                                  Like the desert needs the rain
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                                                                    • pocketkangaroo
                                                                      Confirmed User
                                                                      • Jan 2005
                                                                      • 8452
                                                                      #18
                                                                      I use GoDaddy for a lot of stuff and am happy. I'm able to get a human on the phone right away with them and think their support is the best out of any registrar I've used.

                                                                        Comment

                                                                        • Holly
                                                                          Too lazy to set a custom title
                                                                          • Jun 2003
                                                                          • 10017
                                                                          #19
                                                                          Originally posted by SomeCreep
                                                                          Yeah, I dont know what the fuck happened with Enom. I used to be able to get on the phone with support, no problem. Now, I call and I hear "Expected wait time, 2 hours 8 minutes," and I just hang up.
                                                                          Have you not read about the RegisterFly mess? Since they were a reseller until last year, a large part of their domains are technically registered with eNom, but the domains are still managed through the RF control panel. Which doesn't work anymore.

                                                                          eNom is giving everyone until March 9 to get them out or you basically lose the domain. The only way you can update, get auth codes, etc., is to call eNom and hope you get someone nice enough to help you. I called Monday morning about 9:00 am but only had to hold for 25 mins. People are panicked and flooding their support. That's probably what's been causing a lot of the delays for the last month or two with eNom.
                                                                          War National Damn Champions Eagle

                                                                            Comment

                                                                            • fusionx
                                                                              Confirmed User
                                                                              • Nov 2003
                                                                              • 4618
                                                                              #20
                                                                              Originally posted by AaronM
                                                                              Good to know. I'll pick their brains tomorrow.

                                                                              Thank you.
                                                                              Welcome. NameCheap has great end user tools - things work as expected. The bulk management tools work well. But again, I don't know much about large portfolio usage.

                                                                                Comment

                                                                                • AmeliaG
                                                                                  Too lazy to set a custom title
                                                                                  • Jan 2003
                                                                                  • 10670
                                                                                  #21
                                                                                  Originally posted by Holly
                                                                                  Have you not read about the RegisterFly mess? Since they were a reseller until last year, a large part of their domains are technically registered with eNom, but the domains are still managed through the RF control panel. Which doesn't work anymore.

                                                                                  eNom is giving everyone until March 9 to get them out or you basically lose the domain. The only way you can update, get auth codes, etc., is to call eNom and hope you get someone nice enough to help you. I called Monday morning about 9:00 am but only had to hold for 25 mins. People are panicked and flooding their support. That's probably what's been causing a lot of the delays for the last month or two with eNom.
                                                                                  Wow. I can see why that might extend hold times just a bit.
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                                                                                    • AaronM
                                                                                      GFY Royality ;)
                                                                                      • Oct 2001
                                                                                      • 46917
                                                                                      #22
                                                                                      Originally posted by DaddyHalbucks
                                                                                      Give Moniker another try.


                                                                                      Well, I considered that when I saw their boot in the hall at Internext. So I stood there for about 15 minutes looking for somebody to talk to. They decided to jump from person to person without even acknowledging my presence.


                                                                                      Holly, none of that excuses them not responding to emails and such.

                                                                                        Comment

                                                                                        • MacDevilish
                                                                                          Confirmed User
                                                                                          • Sep 2006
                                                                                          • 243
                                                                                          #23
                                                                                          Originally posted by AaronM
                                                                                          Well, I considered that when I saw their boot in the hall at Internext. So I stood there for about 15 minutes looking for somebody to talk to. They decided to jump from person to person without even acknowledging my presence.


                                                                                          Holly, none of that excuses them not responding to emails and such.
                                                                                          Aaron, I am sorry that you felt ignored at Internext, and I can assure you that would not have been our intention, however it is possible, as there was a good amount going on. I do not remember seeing you (based on the photograph on your profile), but that does not mean it didn't happen. With regard to your emails not being responded to, I am VERY surprised at that, but we do have fairly agressive spam filters in place for our mail system, and sometimes they are over-agressive.

                                                                                          If you are not adverse to it, I will do my best to prove our good reputation to you. What email address would you like me to contact you at? or perhaps ICQ would be better?
                                                                                          Last edited by MacDevilish; 02-17-2007, 11:15 AM.
                                                                                          Another of the Mighty Moniker Execs... ICQ:210870714 ...[email protected] ...Give me a yell if you have questions on domain names!!

                                                                                            Comment

                                                                                            • MacDevilish
                                                                                              Confirmed User
                                                                                              • Sep 2006
                                                                                              • 243
                                                                                              #24
                                                                                              AaronM, Your ICQ number from this board is also showing an "invalid number" status, so I am unable to contact you that way. Can you post what your current ICQ number is, so that I can contact you through that system? Perhaps it would aleviate any, email filter issues... Cheers!
                                                                                              Another of the Mighty Moniker Execs... ICQ:210870714 ...[email protected] ...Give me a yell if you have questions on domain names!!

                                                                                                Comment

                                                                                                • Evil E
                                                                                                  Confirmed User
                                                                                                  • Apr 2005
                                                                                                  • 3201
                                                                                                  #25
                                                                                                  Any word about dotster and adult? They are doing business since 2000.


                                                                                                  A girl once told me "Give me 8 inches and make it HURT".

                                                                                                  So, I fucked her twice and hit her with a brick.

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                                                                                                    • seeric
                                                                                                      ..........
                                                                                                      • Aug 2004
                                                                                                      • 41917
                                                                                                      #26
                                                                                                      wow, im really surprised that moniker dropped the ball. i use them and directnic for all my domain registrar stuff and directnic has great support as well.

                                                                                                      moniker has always been on it for me.

                                                                                                        Comment

                                                                                                        • Oracle Porn
                                                                                                          Affiliate
                                                                                                          • Oct 2002
                                                                                                          • 24433
                                                                                                          #27
                                                                                                          Originally posted by AaronM
                                                                                                          I spoke with Moniker a few months back. They quoted me an agreeable price but then they dropped the ball on setting things up.
                                                                                                          that happened to me too... i moved all my domains to namecheap...they even have support here on gfy.


                                                                                                            Comment

                                                                                                            • Oracle Porn
                                                                                                              Affiliate
                                                                                                              • Oct 2002
                                                                                                              • 24433
                                                                                                              #28
                                                                                                              Originally posted by fusionx
                                                                                                              I'm using namecheap - not sure if they resell for Enom or not. Don't think so.
                                                                                                              Namecheap is a reseller of ENOM


                                                                                                                Comment

                                                                                                                • DomP_nl
                                                                                                                  So Fucking What
                                                                                                                  • Sep 2005
                                                                                                                  • 631
                                                                                                                  #29
                                                                                                                  Aaron, you should give Chris a try.. He will help you for sure

                                                                                                                    Comment

                                                                                                                    • AaronM
                                                                                                                      GFY Royality ;)
                                                                                                                      • Oct 2001
                                                                                                                      • 46917
                                                                                                                      #30
                                                                                                                      Originally posted by MonikerChris
                                                                                                                      Aaron, I am sorry that you felt ignored at Internext, and I can assure you that would not have been our intention, however it is possible, as there was a good amount going on. I do not remember seeing you (based on the photograph on your profile), but that does not mean it didn't happen. With regard to your emails not being responded to, I am VERY surprised at that, but we do have fairly agressive spam filters in place for our mail system, and sometimes they are over-agressive.

                                                                                                                      If you are not adverse to it, I will do my best to prove our good reputation to you. What email address would you like me to contact you at? or perhaps ICQ would be better?


                                                                                                                      I never said you didn't respond to my emails, I said Enom didn't respond. I called your office, talked to a rep who gave me the price I was looking for, and then the rep dropped the ball. FYI, I called because Chipmunk spoke to me about your service at one of the Amsterdam shows....Apparently he is no longer with Moniker though.

                                                                                                                      [email protected] and keep an eye out for the spamarrest verification email.

                                                                                                                      Thanks for your reply.

                                                                                                                        Comment

                                                                                                                        • Angeliquexxx
                                                                                                                          Registered User
                                                                                                                          • Feb 2007
                                                                                                                          • 34
                                                                                                                          #31
                                                                                                                          I use godaddy too... I had to close a site recently cause I lost a domain name that I didn't renew in time because there was a problem I didn't know about with my credit card on file. It was my fault though not godaddys, but it still sucked!


                                                                                                                          My Official Web Site
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                                                                                                                            • uno
                                                                                                                              RIP Dodger. BEST.CAT.EVER
                                                                                                                              • Dec 2002
                                                                                                                              • 18450
                                                                                                                              #32
                                                                                                                              Originally posted by AaronM
                                                                                                                              Exactly. Back when I first started doing business with them, I had Matt Stearn's direct number and he would personally get shit done for me. Since he left the company, they have gone to complete shit.
                                                                                                                              Damn! I've used enom for years, but I've never had a really important issue they couldn't resolve.
                                                                                                                              -uno
                                                                                                                              icq: 111-914
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