WebAir Notice

**Barefootsies** · 01-31-2007, 05:07 PM

If they thought the 9.95's were bad before...

**Jace** · 01-31-2007, 05:08 PM

oh, the irony

**tucker** · 01-31-2007, 05:10 PM

I really like Webair's online support. Whats the beef? It allows you to be able to spell everything out so things are handled all at once.

**CaptainHowdy** · 01-31-2007, 05:24 PM

Ticket support works good on Webair...

**jakethedog** · 01-31-2007, 05:27 PM

damn .. that was my favorite thing about webair .. me and my latenight calls ..

**CybermedAndy** · 01-31-2007, 05:27 PM

Originally posted by CaptainHowdy

Ticket support works good on Webair...

Agreed

I rarely gotta wait more than a few hours for something to get done

**96ukssob** · 01-31-2007, 05:30 PM

the starter packages are probably the noobs causing all the support problems to begin with. I know at least for me, when less someone spends on SEM/PPC, the more headaches they are.

**Rochard** · 01-31-2007, 05:55 PM

The problem with any kind of support is a ticket needs to be opened so it was documented. If you call something in and then have an issue with it two days later, it won't be properly documented.

**Jace** · 01-31-2007, 06:17 PM

Originally posted by MoneyBetsAndy

Agreed

I rarely gotta wait more than a few hours for something to get done

a few HOURS? jesus...

**BoyAlley** · 01-31-2007, 06:19 PM

Am I right in assuming that this is only for people with cheap little virtual hosting accounts?

**Rexk** · 01-31-2007, 06:21 PM

This looks like it is just for virtual hosted accounts...the cheap fucks cause all the problems...I didnt recieve this e mail...but we have 10 dedicated servers with them

**WiredGuy** · 01-31-2007, 06:22 PM

Originally posted by tucker

I really like Webair's online support. Whats the beef? It allows you to be able to spell everything out so things are handled all at once.

I agree, I prefer this as opposed to online chat or phone support. I don't think I've ever used support outside of the ticketing features to be honest.
WG

**Jace** · 01-31-2007, 06:24 PM

Originally posted by tucker

I really like Webair's online support. Whats the beef? It allows you to be able to spell everything out so things are handled all at once.

I actually agree with that 100%, with nationalnet everything is done via their email ticket system and it is wonderful, and documented....so I can go back a month later and read what went on in any ticket

**madawgz** · 01-31-2007, 09:43 PM

Originally posted by BoyAlley

Am I right in assuming that this is only for people with cheap little virtual hosting accounts?

yep, thats what it sais

**RyuLion** · 01-31-2007, 09:52 PM

I have to wait too long to get a solution also..

**AntiDrama** · 01-31-2007, 10:03 PM

I love Webair... upgrade to basic, shit... its more than worth the few extra bucks.

**chaze** · 01-31-2007, 10:07 PM

Originally posted by jakethedog

damn .. that was my favorite thing about webair .. me and my latenight calls ..

look what you did

**TCAP** · 02-01-2007, 12:22 AM

For $10 a month hosting you're lucky to get any support

**Klen** · 02-01-2007, 12:29 AM

Still money is money but ticket system everywhere works fine so i dont think that will be problem.

**emthree** · 02-01-2007, 09:43 PM

That was the original selling point for me when I first joined.
It's easier to get your issue across via that method.

**emthree** · 02-01-2007, 09:45 PM

That was the original selling point for me when I first joined.
It's easier to get your issue across via that method.

WebAir Notice

WebAir Notice

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