WEBAIR is a piece of Shit! - GoFuckYourself.com - Adult Webmaster Forum

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Storm_Tracker

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#1

WEBAIR is a piece of Shit!

03-07-2010, 03:07 PM

about 9 days ago my tech told to email webair customer support and have them upgrade the php mysql libraries on my virtual plan hosting account.

Today at approx 3:30pm I get an email from support states this.

########## Begin Message ##########

Your MySQL library should now be updated.

*** They completely fucked up my domain that is running all kinds of php scripts and to top it all off I have no phone support for this issue only bullshit customer support emails back and forth.

My beef is you do upgrades on Sundays at least get with me on ICQ which I provided in the original email with and give me a heads up. I'm loosing $$$$ cuz you guys fucked up and now i can't even call you .. cuz my plan does not support phone support!

BULLSHIT!!! WTF????!!!!

ICQ: 259 937 852
skype: custsupport11

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Barefootsies

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#2

03-07-2010, 03:13 PM

Originally posted by Storm_Tracker

WEBAIR is a piece of Shit!

Should You Email Your Members?

Link1 | Link2 | Link3

Enough Said.

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MaDalton

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#3

03-07-2010, 03:15 PM

ever heard of "never touch a running systm"?

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Domain Broker

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#4

03-07-2010, 03:15 PM

lolllllllllllll
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Storm_Tracker

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#5

03-07-2010, 03:16 PM

Fucking Fuck!

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sandman!

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#6

03-07-2010, 03:16 PM

you really think your going to get icq tech support for a $8 a month virtual account ?

LOL

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brassmonkey

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#7

03-07-2010, 03:24 PM

Originally posted by sandman!

you really think your going to get icq tech support for a $8 a month virtual account ?

LOL

u better believe it twintone over at hosthead best service i wont bash webair but......

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frank7799

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#8

03-07-2010, 03:29 PM

Originally posted by MaDalton

ever heard of "never touch a running systm"?

I think he didn´t touch the system himself.

BTW: Nice pic in your profile. But I prefer the girls you had before.
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Storm_Tracker

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#9

03-07-2010, 03:29 PM

Originally posted by sandman!

you really think your going to get icq tech support for a $8 a month virtual account ?

LOL

More like $25/month .... and I expect at least a fucking email when they run major upgrades on the server so i can have our techs on it ... this is all i;m saying ... I've never used phone support with them in the last 3 yrs.

Ok I understand I'm not paying $299.month for a server but shit me if I'm wrong at least a quick email or fast icq saying hey Nigga your shit might be down wanna get your tech on the side lines just in case we fuck up???

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Domain Broker

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#10

03-07-2010, 03:32 PM

you have a tech for a $25 virtual?

ROFL
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Zuzana Designs

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#11

03-07-2010, 03:37 PM

I have been with Webair for over 5 years. Never had a single problem. If I need anything I hit up the live help or pick up my phone and call, just like I would if my satellite or phone went out. Mike and Webair have went out of their way to help me out over the years and I thank them for that! I hope your problem gets sorted

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Storm_Tracker

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#12

03-07-2010, 03:40 PM

Originally posted by Zuzana Designs

I have been with Webair for over 5 years. Never had a single problem. If I need anything I hit up the live help or pick up my phone and call, just like I would if my satellite or phone went out. Mike and Webair have went out of their way to help me out over the years and I thank them for that! I hope your problem gets sorted

=================================================

PROBLEM FIXED

They fixed the problem

I;ll call them tomorrow and i;ll order phone support on my account ...

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Alky

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#13

03-07-2010, 03:41 PM

you'd think you or your tech would have done due diligence about what the upgrade could possibly fuck up.

either way this is why you should get a dedicated.

good luck.
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frank7799

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#14

03-07-2010, 03:41 PM

Originally posted by Zuzana Designs

I have been with Webair for over 5 years. Never had a single problem. If I need anything I hit up the live help or pick up my phone and call, just like I would if my satellite or phone went out. Mike and Webair have went out of their way to help me out over the years and I thank them for that! I hope your problem gets sorted

Sure. But I don´t think you´re on a virtual account. I´ve got three boxes at Webair and they solved all problems in time. The online support or phone support is very helpful. Maybe it takes a bit longer with virtual accounts, but hey clearly state it on their site that virtual accounts do not get live support.
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Lightning

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#15

03-07-2010, 03:43 PM

I have read many time before that webair has shitty support, but in all fairness i don't think this is one of those times. YOU and your tech asked the host to change some php and my sql settings which they sjouldnt have really done anyway because that can always cause peoples existing shit to not work corrctly. Now you blame them for shit not working right? you shouldnt have messed with anything as it was working fine. Good luck with getting your sites fixed and hopefully you learned a lesson for the future. If it's not broken, It doesn't need fixing.
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