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If he didn't want to call I would then suggest.
Faxing his CC (cover digits apart from the last 3 or 4) aswell as a drivers license if he failed to do this I would respectfully decline his account.
I would then avoid running to gfy to spill my guts about what happened
355 north
Adultdatelink.comComment
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Little Jack Horner sat in a corner
eating a mincemeat pie.
He stuck in his thumb and pulled out a plum,
and said, "What a good boy am I."Comment
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What would be the point of covering digits? I already have the entire card number.Comment
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I would think a telephone call to a toll free number would be less invasive than requesting a fax of the credit card and/or drivers license.Comment
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In the immortal words of "MC Hammer"
Baddog is 2 legit to quit
For those that aren't hip...
The adult online community does not support scammers.
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I don't think you're being unreasonable at all.[B][COLOR="RoyalBlue"]ICQ# 193-939-788Comment
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what am I missing here? a scammer is ordering a dedicated server exactly why?Comment
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9 out of 10 online dedicated server orders (for us) are attempted carded/scams/etc. orders. There are certain order signatures we simply don't even reply to any longer, as they are always a scam.
If a customer is not willing to sign/fax in a contract and such, then they likely are not worth doing business with in the first place. There are exceptions, but they are pretty easy to see a mile away most of the time.
Basically, too many in this business treat it as fly by night. We're here for the long haul, and to do that we must protect our exposure to fraud. I've been bitched at and cursed out for requiring someone to fax in certain documents, but at least we found out the type of person they are before they became an actual paying client. Thanks for weeding yourself out!
In any case, you did the right thing
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are you being unreasnoable? NO you do what you want... he can always look elsewhere...Comment
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Don't often agree with you BD but you are spot on this time. I would of notified the CC processor as well to make more investigations.
They do not know what you might be hosting, so have every right to know who you are. If you want to be anonymous go work in another industry that is not so easily open to abuse.i think some hosts go too far in verification methods. ie scanning your cc, drivers licence, etc. i will never do that for a host. but this seems perfectly reasonable.Comment
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Anyone new ordering over $300 from the stores is looked at closely at before the order is put through, if they do not look kosher we contact them.
If we are still not sure it's payment by wire.Comment
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good business practice baddog!
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I think you're doing the right thing and from this thread alone, my respect went up a notch for you and Gotwebhost.skype: lordofthecameltoeComment
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Nope. Not unreasonable at all. I've been with two hosting companies that required the faxed CC and drivers license thing. It REALLY pissed me off at the time, but in retrospect it makes sense.
Refusing a simple phone call just screams scam. I wish mine had been that easy.
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I wouldn't do it. I think you're being completely reasonable.Sleep well, and dream of large women.
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Seems pretty reasonable for me...I'm just a newbie.Comment
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