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JamesK, all clients received emails regarding the change to QuadraNet and this happened a week ago already.
If your sites were down on your machine, it has nothing to do with that and as you said support fixed it quickly for you. The user on the account was the one that received the email.
What someone pasted above is a LOCAL competitor of ours who is posting complete falsities about a month ago, and we are already handling this via the legal system.
Anyone can write something make believe up and submit it to those complaint boards.
We could do the same to any competitor but prefer to operate professionally and let our services speak for themselves.
Our reputation speaks for itself, and so do our clients (just as you admitted support was fast in handling your issue).
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