Originally Posted by Robbie

If a person signs up for sites and gets a free trial that starts billing in a few days and they don't cancel...that's totally fair game. And always has been.

Putting x-sells on a cancel page or hiding them or making it impossible to cancel them...that's the part that moves into a more nasty area that I don't agree with.

But free sites that require your card? That's nothing more than a trial membership. It's actually a good deal...unless you're drunk at 3 in the morning and don't remember it the next day. But of course you get emails telling you about your membership and the terms as well.

The chargeback is something that is never brought up in those conversations. It's very effective and ultimately insures that nobody ever has to be screwed.