National Net Rocks

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  • MikeFold
    Confirmed User
    • Nov 2001
    • 465
    #1

    National Net Rocks

    I have had 3 days of total frustration with my ISP (Road Runner-Time Warner Cable)
    for whatever "technical" reason I could not get to my servers at NatNet thru my "Business Class" service with TW

    I advanced through 3 layers of customer support at Road Runner, and each one said they had "no issues" yet I kept giving them traceroutes showing massive packet losses and non-connectivity issues. Got the usual "your router is defective, your modem is out-dated, etc.....)

    Today (Sunday), I asked NatNet to inquire on my behalf......(i am just a little guy when it comes to bandwidth and hosting costs)
    They spent over 5 hours trying to fix my problem, with roadrunner inoc and tech people (who kept denying anything was wrong)......problem was identified and solved, thanks to Brad at NatNet, I can finally reach my sites.



    National Net went above and beyond the "call of duty" to help me, and i felt I should recognize this to the community. That is why I have hosted there since their inception.
    Last edited by MikeFold; 12-27-2009, 12:32 PM.
    nothing to promote
    Tags: None
    • VicD
      ICQ: 304-611-162
      • Feb 2005
      • 13245
      #2
      natnet rocks but everybody knows already

        Comment

        • JFK
          FUBAR the ORIGINATOR
          • Jan 2002
          • 67369
          #3
          Originally posted by VicD
          natnet rocks but everybody knows already
          YES, but let me reaffirm that as well

          FUBAR Webmasters - The FUBAR Times - FUBAR Webmasters Mobile - FUBARTV.XXX
          For promo opps contact jfk at fubarwebmasters dot com

            Comment

            • IntenseLloyd
              Registered User
              • Nov 2009
              • 44
              #4
              I had the same exact issue and after getting the same runaround with RR as you did, i found out NAT NET was on the case and knew it would be fixed. I was having issues connecting to Mojo Host sites as well.

              There was actually talk about this on some mainstream forums as well.

              Road Runner did something strange that messed up a lot of people.

                Comment

                • thaifan99
                  Confirmed User
                  • Jul 2003
                  • 3029
                  #5
                  Kudos to sweet t`s troops.
                  ARE YOU A FAMILY MEMBER? CLICK HERE TO FIND OUT!

                    Comment

                    • IntenseCash
                      Confirmed User
                      • Apr 2003
                      • 2421
                      #6
                      Thats awesome... We hear great news about NatNet all the time...
                      IntenseCash.com
                      ~ Chuck | ICQ: 444887112
                      Top converting sites:
                      BrokeStraightBoys.com, CollegeDudes.com & CollegeBoyPhysicals.com

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                        • james_clickmemedia
                          Confirmed User
                          • Apr 2003
                          • 2204
                          #7
                          yep national net is always on the ball. I was looking through my staff's daily reports over the weekend and noticed that national net had identified a problem with one of our servers, informed my developer and fixed the problem in under an hour..
                          Always good when a problem is sorted out without causing me any drama.....
                          $ CLICKMEMEDIA.COM $ CONVERTING ETHNIC TRAFFIC SINCE 1998 ~ $30+PPS
                          BLACK-X.COM - NEW BLACK EX-GF SITE
                          CLICKMEMEDIA.COM ~ ICQ - 8788771

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