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They are pretty good. I worked for hostgator for a while. Really customer oriented and they go out of their way to help customers, even with issues that isn't their problem, such as third party script problems and such. True 24/7/365 in house support, I would recommend them to anyone. As some have said, their data center is The Planet. If you have any detailed questions about them hit me up and I'll be happy to answer them for you.
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