Site has been up and down since 3:30 PM EST and nobody can give me a straight answer as to what is going on. Please hit me up!
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Process and Settle in USD/EUR/GBP
KGreer at SegPay dot com
ICQ~234-382-798 -
TAEMDLRMSKRJIXMRLSMRJ. -
Need somebody higher I guess, I got Manoj, he tried but was no help.
Process and Settle in USD/EUR/GBP
KGreer at SegPay dot com
ICQ~234-382-798Comment
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They don't do that.-more than a numberComment
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Did you try the live help in your CP? usually works wonders broComment
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if you get a tech who isnt sure ask them for another tech they will get another one to join the chatComment
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Did you ever get your problem taken care of ?Comment
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Their techs are pretty shitty I agree, a reflection on what they pay em I suppose.
Best thing to do is contact one of the bigdogs over there.Comment
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On top of all support that we provide, I guess would be good idea to provide additional support on GFY.Comment
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doesn the live support work?
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The guy at live support was too busy telling me about my DNS settings and webair doesn't handle that so I was quickly frustrated as my site had been down for 45 minutes at this point.
I think I'm just going through the pains of dealing with a shared server. This is my first site on a shared box and MY LAST. Everytime somebody blinks they're either rebooting it or the SQL server. I just need to get back to my own box so I can support it and then I'll just have to bitch when the router is down.
My issues with Webair is the brohmide answers all the time. "Yes your server had problems, we rebooted, it works now." I can't run my business like that. I need to know when the problem started, how long was it down, what was the cause of the problem, has this problem been removed or how soon can I expect it to happen again, etc... Maybe not realistic, and yes, maybe a sideeffect of a shared server. But frustrating none-the-less...
But yes, today, as far as I know, my server is up again.
Process and Settle in USD/EUR/GBP
KGreer at SegPay dot com
ICQ~234-382-798Comment
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