No it is true. Believe me. If you want to test it try to pump over 50 dollars and tell me what happens.
I put in $75 with my epass card at times. I get charged $50 for several days until the charge clears from the station then the additional $25 gets taken out. I just did this a week or two ago so I know you can go over $50.
As I mentioned previously in this thread I just stick to $50 now. Its easier to balance my epass account that way.
Living in Virtual Reality Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws
I hate to break it to you, but this happens with regular credit cards at restaurants all the time.
Yep.. Epass pre-auth's stick around longer though, but people should know that by now.
I went to the strippers a while ago here and to start a tab at the bar they request a credit card so they can pre-auth it, pre-auth ended up being $250... on the plus side you get a nice surprise a month later.
Ive gone through the same thing before. The support person told me that it should be released by the company and returned to my account within 7-10 days, HOWEVER it is possible for it to be there as long as 30 days, at which point epass would overturn the charge at that time. So NORMALLY it is returned within 7-10 but, its POSSIBLE the charges could be held as long as 30 if the company initiating the charges did not reverse the charge. Its really not hard to understand. Epass has a smaller budget than say a chase, or a US bank would. Therefore they try to protect their liability with a bit more vigor.
Im well aware of how long it takes thats why they should probably tell their clients dont you think..
Again you seem to avoid the question , dont get me wrong im not slamming you or anything im just saying i dont understand why people bend over just because they are a bank.
Lies are very easy to understand yes.. They told him 7-10 days , it wasnt 7-10 days .. im not sure how that could be confusing or misunderstood to anyone.. It wasnt 7-10 days so thus they lied , not sure why anyone would call that "not doing anything wrong " or simply accept the fact that you dont mind being lied too..
I dunno about you , but when a company i use lies to me i'm upset.
joel you are good with servers, but should never be allowed outside the NOC, let alone speak on topics like this.
Epassporte Rules!!!! its not their fault you cant read the terms. Sometimes I have shops that doublecharge my card, but Epassporte always have that cleared with Visa in 7-20 days
EpassPorte rocks I use it all the time.. Never once had a problem using it or pay webmasters with is
Im well aware of how long it takes thats why they should probably tell their clients dont you think..
Again you seem to avoid the question , dont get me wrong im not slamming you or anything im just saying i dont understand why people bend over just because they are a bank.
Lies are very easy to understand yes.. They told him 7-10 days , it wasnt 7-10 days .. im not sure how that could be confusing or misunderstood to anyone.. It wasnt 7-10 days so thus they lied , not sure why anyone would call that "not doing anything wrong " or simply accept the fact that you dont mind being lied too..
I dunno about you , but when a company i use lies to me i'm upset.
Ya basically a a 7.00 an hour call support center worker misspoke thats what this comes down to. lol You cant damn a company because of a low pay worker error. It happens. I got the full explanation when I called in and had the same issue.
Ya basically a a 7.00 an hour call support center worker misspoke thats what this comes down to. lol You cant damn a company because of a low pay worker error. It happens. I got the full explanation when I called in and had the same issue.
when someone says 7-10 days its 7-10 days , if it isnt its not "misspeaking" its called lying.. the telephone support lied to him.. and yes i would be upset if a company lied to me, and no this isnt a "one-time" error ( and why would it really they read from a manual they dont just pick numbers out of their head ).. i certainly didnt damn a company i damned this particular wrong... As joel pointed out he was mad because he was lied to.. and when you stick up for a lie because " its a good service" thats silly.. I happen to love epassporte , great service great people , VERY poor support that they dont even seem to care about fixing because people dont seem to care they get lied to.. or seem to think good outweighs bad.. If we were speaking in comparison to say "paypal" i would say hell ya they are better.. doesnt mean they dont need improving.. For starters they need to stop bullshitting people when it makes no sense to lie.. If they had said "look joel this is the same way it works with most credit cards it might be 7 days but more likely 30 days , he mght have been upset but he would have gotten the truth.. not some bullshit they are told to say to pacify a customer..
but lets get back to my original question , if your mechanics told you your car would be ready in 7-10 days and you went to pick it up on day 11 and they said " basically a a 7.00 an hour call support center worker misspoke thats what this comes down to , your car will not be ready for 30 DAYS " would you be happy.. and say " oh sheesh those damn $7 an hour employees pulling figures out of their head , oh well see you in 20 days .unless of course your a $7 an hour employee and your just pulling 20 days out of your head.. teehee.."
but lets get back to my original question , if your mechanics told you your car would be ready in 7-10 days and you went to pick it up on day 11 and they said " basically a a 7.00 an hour call support center worker misspoke thats what this comes down to , your car will not be ready for 30 DAYS " would you be happy.. and say " oh sheesh those damn $7 an hour employees pulling figures out of their head , oh well see you in 20 days .unless of course your a $7 an hour employee and your just pulling 20 days out of your head.. teehee.."
Sure, but when that happens, do you run around saying, "FUCK CRISTAL!" ??
VERY well said !!!!! You beat me to it!
I love how so many people are quick to pass the blame for their own incompetances ...
The real lesson here is to make sure that you are ALWAYS in a position that you never have to come to the biggest board in the industry crying about how put out you are by $50 being held for 30 days ...
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