Don't know about that but I made some sales that didn't show up in my conversion report. I e-mailed them and they rectified it but then I began receiving multiple notification e-mails about the same sales, something like 5 multiple e-mails for each of the sales.
There was a change with the client login page that did cause some clients problems. If you delete your cookies and clear your cashe this should resolve your problem.
If you continue to have problems please contact us at [email protected] or call us.
StanC
Client Support
1-888-906-0666 (US)
1-888-596-9279 (Int'l)
StanC
Client Support
1-888-906-0666 (US)
1-888-596-9279 (Int'l)
I can log in and see my first lot of stats, but if I go to view the weeks stats, I get this message:
You do not have access to the specified report! Unable to connect to authenticator. Server configuration issue?
I click the OK button and get booted to the login page. Not fixed yet.
You may be blocking the cookie we use to authenticate you after you login. Normally this will cause you to get kicked once you change to any page in the admin.
Originally posted by blackdog
what's going on with CCBILL overall - stats/converts problems.
As far as I know there aren't any outstanding issues with the reports. If you are having problems and the reports aren't displaying the correct information please contact us and we can look into the issue.
StanC
Client Support
1-888-906-0666 (US)
1-888-596-9279 (Int'l)
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