You are probably very aware of the fact that our business is located outside the United States. Since last week NACHA, the National Association that concerns ACH payouts, has changed its policy to not directly allow foreign companies to distribute funds in the United States.
This resulted in delays in ACH payouts to our customers, including you.
We are working around the clock to pay your payments on time, like we always do.
With the NACHA rules in our hand and together with the US banks we found a solution for this issue and we are glad to say that your payment is on its way.
The banks will be processing our payment batches tonight and therefore the payments will reach your accounts before the end of the week.
If there is any more delay in any individual payment, we will see what further options we have to send you the payments as soon as possible.
We apologize sincerely for the inconvenience this has caused you and we are certain that these new NACHA rules do not impact any future payments to you.
If you have any questions regarding this issue, please contact us at [email protected]
This resulted in delays in ACH payouts to our customers, including you.
We are working around the clock to pay your payments on time, like we always do.
With the NACHA rules in our hand and together with the US banks we found a solution for this issue and we are glad to say that your payment is on its way.
The banks will be processing our payment batches tonight and therefore the payments will reach your accounts before the end of the week.
If there is any more delay in any individual payment, we will see what further options we have to send you the payments as soon as possible.
We apologize sincerely for the inconvenience this has caused you and we are certain that these new NACHA rules do not impact any future payments to you.
If you have any questions regarding this issue, please contact us at [email protected]
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