How long until you do a chargeback on paypal?

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  • fris
    Too lazy to set a custom title
    • Aug 2002
    • 55700

    #1

    How long until you do a chargeback on paypal?

    I ordered a design back in June, only a 1 page design, and its still not done, or shown a preview.

    I was promised 6 days ago that it would be done in 1-2 days.

    So How long should I wait till I charge back?

    I really want to avoid doing this since I know its a real hassle if the person were to do it with me.

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  • PurrrsianPussyKat
    Confirmed User
    • Jan 2004
    • 2088

    #2
    Unless paypal has changed their rules.. you only have 30 days to chargeback. And I'm not sure you can do it for things like a design. I think it can only be done on physical items that can be tracked through the mail? Not 100% sure on that one.
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    • PurrrsianPussyKat
      Confirmed User
      • Jan 2004
      • 2088

      #3
      Ok.. I checked. It's 45 days.
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      • lagcam
        Confirmed User
        • Jul 2007
        • 2890

        #4
        If he paid by credit card it is up to his credit card company if he can chargeback, NOT paypal.
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        • Barefootsies
          Choice is an Illusion
          • Feb 2005
          • 42635

          #5
          Beginning of June? It's now end of September!

          Um, I would not be this patient on a simple design.

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          • Beanz
            Confirmed User
            • Feb 2007
            • 238

            #6
            I just went through this recently.

            I filed a claim with paypal which they declined until I called them to complain, then they "investigate" it for what seemed like a month, and then when they declined that since it was a digital good, I went through my credit card company.
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            • wargames
              Kliris
              • May 2003
              • 10423

              #7
              Charge back now
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