Less than 1 hour(during business hours). All you have to do is leave your email client open or have something notify you when you get a mail. Takes less than a few minutes to reply.
I do my best to answer every email quickly. Even if it's 12am I will still answer emails fast assuming that I'm online which I am 99% of the time weekends included.
seems to me some of them have their spam filters catching way too much and when you talk to them a month later they say "sorry, I never got any email from you"
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I don't write sponsors unless I really have to.. can't remember when someone didn't get back to me in under two days and usually the next day. But then I'm pretty low maintenance and only write if something major is up.
OK I remember once or twice when shit went long but generally I am very happy how sponsors answer emails.
Depends on the issue. Simple question 1-3 days. Emergency, 1-3 hours. Some just never response, no matter what. The least I expect is a reply infomring me they have received my message and will get back with me, that way I know my email didn't end up in their junk folder.
I'd say it depends how important you are to them, if I am not sending traffic I dont expect people to make time for me.
Off the top of my head what I expect is: 3 days minus 24 hours for every 5k you have in the pipeline with them. So if they owe you 15k, same day is reasonable. 10k, next day is good. 5k, 2 days max. Less than that, 3 days is fine.
- As soon as I think up a good sig it's going here.
I had a lot of trouble contacting a program once, after several emails I resorted to calling the phone number listed in the WHOIS for their domain (no other contact details were available on their website) and leaving a voicemail. Someone heard it and that finally got the ball rolling.
I guess you guys believe no sponsor should ever go on a vacation without a laptop
Your an OWNER... either pay someone to watch the shop or suffer. If you want two weeks vacation with no interruptions, then go work at your nearest fast food joint.
Your an OWNER... either pay someone to watch the shop or suffer. If you want two weeks vacation with no interruptions, then go work at your nearest fast food joint.
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