Originally Posted by Almost Evil

I called. Got some non-english speakin guy who was obviously reading from a script. Loads of help.

Short summary: Two 'pending' charges at gas stations, yet the actual charges have already cleared. (so 4 charges total for 2 transactions) Guy told me I can go to each place of business and have then write out -on company letterhead- that the charges are no longer pending and they do not require the hold on the card any longer, and epass will clear the charges once they receive the official letters. Yah right, im going to drive 6 hours to find these gas stations? ( i was out of town when i used the card)