They have been paying us a week ahead of time for a long time. My payment is due on the 30th
Really? That's sweet. Verotel normally pays a day or two ahead for me. Not always, but 90% of the time.
Originally posted by kodek
Hmm.. I've emailed them twice with processing request and never heard back. Keeping in mind these payment delays - seems it's not a good time to use Paymonde services.
Same here. I pointed them to the thread, and hoped for atleast a head's up, or an answer. I am not bashing them, but I would obviously want to know before thousands get frozen.
Originally posted by made2ordervideos
maybe if they took the time to tell us what was going on, even a bullshit excuse is better then nothing, I can't even find the message left a few posts up.
What I do not understand is how these billing companies -- who depend on the good will of webmasters -- can jerk us around and imagine that we will continue to trust them. I understand the reluctance of any webmaster to jettison his rebills (and God knows, that's why I stood with Ibill for way too long), but have we learned nothing and have these people who take 16% or more of our income learned NOTHING?
I can't help but ask Paymonde (and the patient souls reading this post) why it is that they cannot simply tell us the TRUTH? If they are having problems, they ought to let us know. Most of us would be sympathetic, even helpful. Instead, like the despicable IBILL, they show their contempt for us by either lying or refusing to comment.
Talk about killing the goose who laid the golden egg...
That's the one... no wonder I couldn't find it, I kept putting in Corvette as the poster.
Damn well freaked me out when I remembered reading it and then saw the notice from Paymonde Although I'm not feeling so great now either, but hopefully we'll get some answers soon...
here is the message I recieved as a news post in my paymonde control panel
News Flash
October 25, 2006
* UPDATE * Payouts Delayed - Our banking institution we use to process credit cards has had it's Mastercard processing rights removed. At this time, we cannot process Mastercard transactions, but we can continue to process Visa. As for the payouts, we will be paying out merchants tomorrow that should have been paid out Monday. We apologize for the delay. As soon as we are able to process for Mastercard again, we will notify you.
here is the message I recieved as a news post in my paymonde control panel
News Flash
October 25, 2006
* UPDATE * Payouts Delayed - Our banking institution we use to process credit cards has had it's Mastercard processing rights removed. At this time, we cannot process Mastercard transactions, but we can continue to process Visa. As for the payouts, we will be paying out merchants tomorrow that should have been paid out Monday. We apologize for the delay. As soon as we are able to process for Mastercard again, we will notify you.
What I do not understand is how these billing companies -- who depend on the good will of webmasters -- can jerk us around and imagine that we will continue to trust them. I understand the reluctance of any webmaster to jettison his rebills (and God knows, that's why I stood with Ibill for way too long), but have we learned nothing and have these people who take 16% or more of our income learned NOTHING?
I can't help but ask Paymonde (and the patient souls reading this post) why it is that they cannot simply tell us the TRUTH? If they are having problems, they ought to let us know. Most of us would be sympathetic, even helpful. Instead, like the despicable IBILL, they show their contempt for us by either lying or refusing to comment.
Talk about killing the goose who laid the golden egg...
so the losed right to process mastercard??? They say it technical problems......like it be fixed over night??? not honest at all....feeding horseshit to us
so the losed right to process mastercard??? They say it technical problems......like it be fixed over night??? not honest at all....feeding horseshit to us
Um. I think they said the below.
Originally posted by pussyserver
October 25, 2006
* UPDATE * Payouts Delayed - Our banking institution we use to process credit cards has had it's Mastercard processing rights removed. At this time, we cannot process Mastercard transactions, but we can continue to process Visa. As for the payouts, we will be paying out merchants tomorrow that should have been paid out Monday. We apologize for the delay. As soon as we are able to process for Mastercard again, we will notify you.
sounds to me like they lost their mastercard account due to chargebacks.. but hehe beter to say networking problems right.. no reason to scare the sheep away.
Looking for submitter accounts for older men niche content (both gay and straight) so hit me up if you run a tube and offer submitter accounts for paysites.
sounds to me like they lost their mastercard account due to chargebacks.. but hehe beter to say networking problems right.. no reason to scare the sheep away.
I sign up.
cant login.
send e-mail.
no reply.
Call.
Issue is being looked at.
one week later and nothig has happend.
I could say the same about epassporte. I appied. Received the 'we'll be in touch' blah blah.
Never heard anything.
Reapplied.
Received the deposits.
Confirmed.
Never heard anything.
Contacted Michael. Who said he would refer to tech support.
Never heard anything.
E-mailed them again via reply to their deposit e-mail.
Again heard nothing.
Gave up.
I could say the same about epassporte. I appied. Received the 'we'll be in touch' blah blah.
Never heard anything.
Reapplied.
Received the deposits.
Confirmed.
Never heard anything.
Contacted Michael. Who said he would refer to tech support.
Never heard anything.
E-mailed them again via reply to their deposit e-mail.
Again heard nothing.
Gave up.
Bad custmer service is something....but lieing to custmers is not good!
no thats not a good sign at all because what that tells me is that they paid some people to quiet any uprising or problems
now if they paid the bigger fish only then thats even worse
why?
simple,,, if you planned on fuckin a bunch of webmasters over the best way to get the most out of it would be to pay a few of the people who you know are known posters on GFY..........
either they have the funds to pay their partners or they dont plain and simple
how could they have the funds to pay those who complained but not to pay everyone???
yeah I got paid also, but still have a few concerns like an other poster said they started with not telling the truth most likely they tought they could solve in a day or 2 well now its more then a week so the question will be are they ever going to solve it?
on an other note now i see a lot of failed transactions on Visa so it looks like something is changed also with that, and do not forget we pay 60 cents per failed transaction.
members who had to rebill after the 19th and used mastercard their accounts are set to inactive but the rebill are still active so whats going to happen with them?
those members are not mailed by paymonde what should be an easy thing for them to do.
a lot of questions and concerns, but they must hurry to fix it.
I have set my own deadline and if all things are not fixed by that date it will be bye bye paymonde and hello verotel
Well I guess my mind is made up for me. I will not have Paymonde as my primary processor. $1500 to Verotel is cheap piece of mind. If there had been one decent statement by paymonde, just a bit of humble honesty or something I may have thought otherwise. I know they frequent these boards, so the excuses for this poor PR are nill.
Well, we did NOT get paid so it would appear that they are paying only select customers a la IBILL in an effort to hold on to their most profitable accounts. This is now officially like some kind of horrible recurring nightmare replete with a blatant disregard for the truth and a deliberate effort to defraud.
Looks like we're going to have kiss-off another processor!
I got paid (by check) and I'm far from being a big player. According to my account, the following check has been mailed too. All the same I'm keeping my fingers crossed that this will all work out soon.
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